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Ever feel like some days you’ve totally got this and other days you need a bit of help? We’ve been there. Read management blogs or watch a quick training video to get you back to 100%.
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Search, filter and sort the hundreds of videos, lectures, blogs and articles so you can find exactly what you’re looking for.
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Video
The Five Languages of Motivation
Views: 1,106 - Comments: 0In this lecture, Monica Maxwell, SPHR, SHRM-SCP, MBTI, will discuss how The Five Languages of Love by Gary Chapman can be used in the workplace. She will explain how the love languages relate to how employees communicate and hear...
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B.A.R. on the Floor: Expanding Your Window of Tolerance
Views: 2,519 - Comments: 0In the second video of the B.A.R on the Floor series, Veterinary Well-being Program Director Debrah Lee discusses recognizing ways to expand your window of tolerance. Download Additional Resources
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Blog
Finding Resilience
Views: 2,240 - Comments: 1DoveLewis Technician Training Specialist Jessica Waters-Miller, CVT, shares her expeirence with grief, and the journey to finding resilience. I remember thinking a few months ago, when I was in the darkest times...
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Managing Stressful Moments
Views: 3,513 - Comments: 0Stressful moments happen every day in veterinary medicine. Learn from Veterinary Well-being Program Director Debrah Lee, LCSW, about coping with these moments no matter where you are.
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Article
Be Here Now
Views: 2,395 - Comments: 0There are many different reactions that we may be experiencing as our “new normal” continues to unfold during the COVID-19 pandemic. Feeling a little out of control is normal right now. It is an uncomfortable reality. Sometimes...
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B.A.R. on the Floor: An Introduction to Trauma
Views: 2,503 - Comments: 0In this first video of the B.A.R on the Floor series, Veterinary Well-being Program Director Debrah Lee will discuss the impact of stress and how to develop a greater understanding of it's impact. Download Additional Resources...
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Blog
An Introduction to B.A.R on the Floor
Views: 1,955 - Comments: 0Over the past few months, our Technician Training team, along with Debrah Lee, our Veterinary Well-being Program Director, and Monica Maxwell, our Chief Administrative Officer, have been working on a new kind of veterinary educati...
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Taking Care of You
Views: 4,282 - Comments: 2Increased patient counts and wait times. Decreased staffing and patience. It’s likely every one of us in the veterinary industry has dealt with compounding stressors over the last year. In this lecture presented by Human Resources...
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Through the Lens of Trauma: Experiences in Veterinary Medicine
Views: 3,715 - Comments: 0This lecture, presented by Chief Medical Officer Shana O'Marra, DVM, DACVECC, and Veterinary Well-being Program Director Debrah Lee, LCSW, will examine the concept of trauma in the veterinary world. Trauma is woven throughout many...
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Blog
Self-Care Part Two: Steps to Create a Self-Care Plan
Views: 2,597 - Comments: 0Learn from Well-being Program Director Debrah Lee, LCSW, about how to create a written self-care plan. Sometimes practicing self-care can feel the least accessible when we need it the most. When we’re feeling stressed...
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The Good, The Bad and the Ugly: Online Criticism and How to Handle It
Views: 1,401 - Comments: 0With just the click of a button, a client can hurt your feelings, your business, and your team’s wellbeing. Online reputations are more important than ever, so what do you do with a 1-star review or criticism from clients when it’...
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To Err is Human: Bringing Humanity into Medical Error Prevention
Views: 4,066 - Comments: 0This lecture presented by Shana O'Marra, DVM, DACVECC, will explore how to confront medical errors in your practice in a way that leads to growth and productive change. The model of “just culture” will be explained as well as comm...
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Blog
Self-Care Part One: Redefining Your Own Self-Care
Views: 3,143 - Comments: 0Self-care can look a little bit different for everyone. Learn from Well-being Program Director Debrah Lee, about how to reflect on the authentic self-care moments that serve you. Self-care can be so fiddly. I was intr...
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Hogwarts in the Workplace
Views: 1,838 - Comments: 0In this lecture presented by DoveLewis Marketing Director Tess Payne, we will cover four lessons learned in the Harry Potter series, and how they can be directly translated into a clinic and team environment. We will cover the ben...
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When Everything Is an Exclamation Point: How to Communicate Effectively in Times of High Emotional Stress
Views: 7,061 - Comments: 12020 has been full of uncertainly with both political unrest and COVID. In this lecture, Monica Maxwell, SPHR, SHRM-SCP, will discuss communication in the time of highly emotional stress. When clients and staff are at their breaki...
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Video
How to Get What You Need
Views: 3,546 - Comments: 0This lecture presented by Human Resources Manager Cheryl Latta, will discuss how to communicate in ways which result in your needs being met, as well as how to acknowledge when others need something of you. Cheryl will review how...
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Cultivating Resilience
Views: 3,774 - Comments: 0Resilience helps us to work through challenges and empowers personal growth. Cultivating resilience through intentional effort is essential given the inherent stressors and challenges within veterinary medicine. This lecture prese...
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Video
Implementing Balint Groups
Views: 2,442 - Comments: 0As veterinary professionals, you take on an emotional burden of distressing situations of your animal patients and clients every day. Balint groups provide a safe environment to discuss with fellow veterinary professionals the str...
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Conflict? Nope! Facing Conflict When You’d Rather Avoid It
Views: 2,755 - Comments: 0Conflict isn’t always an aggressive interaction, and it can take many forms. In this one-hour lecture with Cheryl Latta, DoveLewis Human Resources Manager, learn about the ways that conflict can present itself in the workplace. An...
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Article
Grounding: A Wellness Tool During COVID-19
Views: 6,008 - Comments: 1With the passing of time, there are many different reactions that we may be experiencing as our “new normal” unfolds during the COVID-19 pandemic. One feature that seems to linger is a persistent, low level anxiety that has shifte...
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Article
Journaling: A Wellness Tool During COVID-19
Views: 5,513 - Comments: 0An unexpected outcome of this pandemic has been that it’s changed my days off. This weekend, the general sense of unease that has settled in since the pandemic began was accompanied by something else. Up until a month ago, my time...
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Article
Diaphragmatic Breathing During COVID-19
Views: 6,476 - Comments: 0There are many different reactions you may be having during this stressful and uncertain period. One of the frustrating realities of human cognition is that we not only react to the world around us, but we also have internal react...
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Blog
Holding on to Empathy During the COVID-19 Pandemic
Views: 3,833 - Comments: 0It can be hard to remember what life was like before COVID-19. The last month has been a constant rush of news headlines, avoiding those that are closest to you, and frantic lines at the grocery store. But in these times, practici...
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Article
Resilience Strategies During COVID-19
Views: 6,835 - Comments: 0There is a lot that we are trying to contend with during this crisis. For many of us, there’s an underlying sense of urgency and helplessness as we try to find something to control in this surreal, and often uncomfortable, new lan...
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Video
Box Breathing: A Tool for Well-being
Views: 4,379 - Comments: 0While it may seem impossible to take care of yourself in these uncertain times, there are a few simple ways to take a moment for you. A few times throughout the day, try this structured breathing exercise to regain your focus.
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Article
Well-being During COVID-19
Views: 5,372 - Comments: 0We may be beginning to feel like we have more questions than answers amidst the COVID-19 pandemic. It is not unusual to experience a wide range of thoughts, feelings, and reactions. Some of these reactions may include: Anxie...
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Professional Groups in Veterinary Medicine: Combating Compassion Fatigue and Burnout
Views: 5,513 - Comments: 2Although there is a growing awareness of compassion fatigue and burnout in the field of veterinary medicine, most efforts have been focused individual self-care. In a field with widespread moral distress, where isolation only comp...
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Double Vision
Views: 5,582 - Comments: 4Veterinarians and technicians rely on one another every day to perform their jobs. Learn from Veterinarian Christy Michael, BVMS, and Megan Brashear, CVT, VTS (ECC) about how to improve communication, simplify hospital processes,...
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Blog
Thank You, and Good Job
Views: 3,909 - Comments: 1Being a veterinarian is exhausting, isn't it? We need to care about so many things! I need to care about that blocked cat whose owners can't afford treatment. I need to care about that dog with pulmonary metastasis whose owners...
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Workplace Grief - Making a Memorial Table
Views: 3,597 - Comments: 0March is Wellness Month at DoveLewis! Join Enid Traisman, Pet Loss Support Director, and Chelsea Lincoln, Special Accounts Coordinator, to learn about creating memorial tables to support your colleagues. Download Supplies List...
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Video
How to Address Mental Health Concerns
Views: 6,768 - Comments: 0Chief Human Resources Officer, Monica Maxwell, and HR Generalist, Cheryl Latta, address culture issues and signs managers should look out for when it comes to burn out and depression.
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Let’s Talk About Suicide Awareness
Views: 4,981 - Comments: 0Live Again co-founder, Eric Snyder, comes to DoveLewis to talk with HR Generalist, Cheryl Latta, about suicide awareness and prevention. Resources mentioned in this video: National Suicide Prevention Lifeline: 1-800-273- TALK...
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Blog
Wellness Month: Year 2
Views: 3,040 - Comments: 0Here I am again: another year down and another wellness month to plan. First off, I have to say this is far less scary than it was last year. Let’s start with last year. What went well? What did staff enjoy and what wasn’t u...
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Blog
When Society Labels You a Killer
Views: 5,286 - Comments: 7UPDATE: The Quebec Court of Appeal has lifted the temporary suspension of Montreal’s pitbull ban, putting the bylaw into effect. Pit Bulls have recently been all over the news as the target of a controversial ban which came aft...
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Blog
From CVT to CSR to CVT Again... A Journey
Views: 6,169 - Comments: 9I have been a CVT for just over 2 years now, the majority of that time spent in emergency medicine. During a late night in the ER I tried to take on a dog that was just a little too much for me, and injured my back. This...
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Adopting Special Needs Cats
Views: 4,622 - Comments: 3If you have read my previous blogs then you are aware of my addiction to caregiving and that I tried to stop rescuing. I did my best to stop but the special needs cats always pull so hard on my heartstrings that I cannot say no. I...
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Blog
Work Life Integration
Views: 3,266 - Comments: 0It is not often that switching out one word for another makes such a big impact on me, but that has happened. Let me explain… I was asked to write this blog on work-life balance. I’m honestly not the best model for that as Preside...
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Blog
How We Keep Our Dogs From Barking
Views: 8,513 - Comments: 5We’ve been doing yoga, coloring sheets, having healthy snacks, and taking extra time for ourselves because it’s self-care month at DoveLewis. But there’s one topic that’s got us all talking: our shoes! So w...
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Video
Wellness Program
Views: 7,080 - Comments: 1DoveLewis Wellness Program coordinators Enid Traisman, CT, MSW, and Josey Kinnaman, CVT, discuss the staff benefits of a coordinated hospital wellness program and the steps DoveLewis has taken to improve the wellness options for e...
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Blog
Just Me and the Cats
Views: 4,449 - Comments: 0Growing up, my siblings and I were animal lovers but never had many pets. We had to relocate often due to my dad’s Coast Guard career, and my parents were understandably wary of adding animals to our very mobile family. Early on i...
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Video
Lifters and Leaners Part 2
Views: 5,801 - Comments: 0CEO of DoveLewis, Ron Morgan, continues his series on employee engagement. Topics discussed include motivating different types of employees and management tips for employee discipline, documentation, and handling passive aggressiv...
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Online Reputation Management
Views: 5,906 - Comments: 2CEO of DoveLewis, Ron Morgan, and Monica Maxwell, SPHR, speak about how to navigate the world of online reviews and social media; covering posts from both your hospital staff and your clients. This talk is specifical...
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Blog
Combat Compassion Fatigue with Vet Wrap Art Therapy
Views: 16,172 - Comments: 8Too often we underestimate the power of the smallest act of caring. - Leo Buscaglia Sitting around a table crafting in our community room with co-workers is a little thing that many of us look forward to each month. At our s...
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Compassion Fatigue
Views: 9,796 - Comments: 1Monica Maxwell, SPHR, sits down with Megan Brashear, CVT, VTS (ECC), to talk about the different ways compassion fatigue can appear in veterinary medicine. This includes tips for recognizing compassion fatigue in your staff a...
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Supporting a Grieving Veterinary Colleague
Views: 4,398 - Comments: 5When a member of our hospital experiences the death of a personal pet, we all understand the pain they are going through. We know how hard it is to come to work and focus while feeling sad. And while we do an awesome job supportin...
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Max and My Grief
Views: 4,589 - Comments: 8If you’ve seen our Fractious Cat video, then you’ve met my oldest cat Max, who really has been fired from four vet offices in his fifteen years of life. This week Max was diagnosed with a brain tumor. Wh...
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Blog
I Don’t Care
Views: 4,713 - Comments: 10I don't care. Well... that’s how I feel at work some days, due to compassion fatigue. Usually I’m more than happy to speak with a client regarding their pet’s charges, but on my bad days I’m hes...
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Veterinary People and Our "Lemon" Pets
Views: 4,298 - Comments: 4Recently, my wife and I decided to let one of our dogs die… That might be a controversial way to say it, but that is exactly what we did. As sad as that situation is, we are at peace with our decision just like we all wa...
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Video
Hiring Right the First Time
Views: 5,040 - Comments: 3Monica Maxwell, SPHR, gives tips and advice on how to properly research and interview candidates to make sure you get the right fit for your practice. This talk is specifically RACE-approved for one DVM or Technician CE credi...
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Blog
The Crying Game
Views: 3,805 - Comments: 2Although not officially listed in my job description, I tend to make people cry on a (I hesitate to use the word ‘regular’ here) healthy basis. I don’t discriminate either. It can be a DVM, a technician, a CSR...
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