Ever feel like some days you’ve totally got this and other days you need a bit of help? We’ve been there. Read management blogs or watch a quick training video to get you back to 100%.
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Managers often talk about hiring like it’s a game of craps. If you get a good employee, you hit the lottery, a bad one – tough luck. I actually think of the hiring process a lot more like dating than gambling. There are a lot fanc...
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Performance evaluations are easily one of the most dreaded practices of management, probably right after terminations and discussions about body odor. They are so dreaded, in fact, that I get emails at least weekly titled “Get Rid...
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Would you hire a Technician that bashed their former employer on Facebook? How about if they posted pictures of themselves taking body shots at a bar? Googling potential new members of your practice is quickly becoming a staple in...
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As I reflect on my favorite parts of my job the aspect of teaching and training rises to the top. As technicians, we have opportunities to teach every day and those opportunities can lead to the greatest rewards. Taking the knowle...