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  • Video

    Calling Prescriptions in to Human Pharmacies

    Views: 1,410 - Comments: 0

    Connie Christensen, CVT, reviews how to place prescription orders at human pharmacies.

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  • Video

    Filling Common Prescriptions in Hospital

    Views: 1,159 - Comments: 0

    DoveLewis Technician Connie Christensen, CVT, reviews how to fill common prescriptions in a veterinary clinic pharmacy and tips to ensure accuracy.

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  • Video

    Leptospirosis: A Review of Clinical Signs, Diagnostic Testing, Prevention and Treatment

    Views: 3,344 - Comments: 1

    In this lecture presented by Veterinary Internist Staci Goussev, we'll cover a thorough review of leptospirosis. Starting with a discussion of the etiology and epidemiology, we'll then focus on clinical presentation and confirmato...

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  • Video

    Hospital-acquired Conditions and Complications Part One: Nosocomial Infections

    Views: 4,463 - Comments: 0

    A nosocomial infection is an infection that was not present, or even incubating, when a patient arrives in the hospital. Learn from Sarah Harris, CVT, VTS (ECC) about how patients have the potential to develop these infections in...

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  • Video

    Donning and Doffing Radiology PPE

    Views: 4,125 - Comments: 0

    Time, distance, and shielding are all important factors when considering radiology safety. Watch this quick safety refresher with Assistant Manager Megan Urton, and Technician Training Specialist Jessica Waters-Miller, CVT, about...

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  • Video

    Restraint Techniques for Brachycephalic Cats

    Views: 6,045 - Comments: 0

    Brachycephalic cats are known for being social media stars, but did you know that they are significantly more likely to suffer from respiratory stress? Learn from Patient Care and Educational Specialist Sarah Harris, CVT, VTS (ECC...

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  • Video

    Minimize Medical Errors with the 5 R's

    Views: 4,256 - Comments: 0

    Learn from DoveLewis Technician Connie Christensen, CVT, about how we use the 5 R's in the ICU as a way to minimize patient errors.

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  • Video

    To Err is Human: Bringing Humanity into Medical Error Prevention

    Views: 4,066 - Comments: 0

    This lecture presented by Shana O'Marra, DVM, DACVECC, will explore how to confront medical errors in your practice in a way that leads to growth and productive change. The model of “just culture” will be explained as well as comm...

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  • Video

    Triaging Toxicity Cases

    Views: 6,016 - Comments: 0

    Here at DoveLewis, we see a lot of toxin ingestion and GI upset in our patients, especially around the holidays. In fact in 2020, vomiting, diarrhea, and ingesting inappropriate items were the top two medical reasons patients came...

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  • Video

    Safe Scalpel Blade Removal

    Views: 3,381 - Comments: 1

    Coby Richter, DVM, DACVS, reviews how to safely remove a scalpel blade.

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  • Article

    To Err is Human

    Views: 5,627 - Comments: 2

    Humans are fallible. Humans make mistakes. And humans are at the core of veterinary medicine. That means that if we engage in the practice of caring for animals, errors will occur. That error might be getting client information wr...

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  • Video

    Triaging GI Cases

    Views: 5,594 - Comments: 2

    When a patient comes in with GI upset, the root cause of the issue can be difficult to determine. DoveLewis Technician Sarah Harris, CVT, VTS(ECC) reviews a few common questions she likes to ask owners in order to get the most hel...

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  • Article

    Breaking Down Brachycephalic Care

    Views: 6,653 - Comments: 0

    From general practice to emergency medicine, brachycephalic patients can be challenging. Their unique anatomy makes them more vulnerable to certain conditions – like respiratory issues, cardiac illnesses and heat stress – and comm...

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  • Video

    Basic Feline Restraint for Common Procedures

    Views: 30,833 - Comments: 13

    Technician Assistants Ryan Legg and Lucy Kaplan demonstrate common restraint techniques for cats.

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  • Video

    Folding Reusable Gowns

    Views: 6,343 - Comments: 2

    In times of PPE shortages, reusable materials can play a vital role in caring for patients. Learn how to fold and sterilize reusable gowns from Technician Training Specialist Jessica Waters-Miller, CVT.

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  • Article

    COVID-19 Client and Clinic Resources

    Views: 4,982 - Comments: 0

    With so much information at our fingertips with COVID-19, we wanted to share new procedures we are doing today (though these may change tomorrow) to help protect our staff, clients, and community. Here at DoveLewis, we are being t...

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  • Article

    DIY Sanitizer for COVID-19 Shortages

    Views: 5,093 - Comments: 0

    Many of you may be encountering the same supply shortages we are during the COVID-19 pandemic. You may be encountering a limited supply of hand sanitizer left and may not be able to obtain more in a reasonable time period. So, Dov...

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  • Video

    How to Remove Personal Protective Equipment (CDC Guide 2)

    Views: 5,089 - Comments: 0

    Personal protective equipment (PPE) is there to protect you from infectious diseases while caring for patients. Since the equipment itself can come in contact with harmful contaminants, it’s important to know how to remove and dis...

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  • Video

    How to Remove Personal Protective Equipment (CDC Guide 1)

    Views: 4,217 - Comments: 0

    To be as safe and effective as possible, personal protective equipment (PPE) must be applied and removed properly. Learn from Technician Training Specialist Jessica Waters-Miller, CVT, about how to safely remove and dispose of PPE...

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  • Video

    How to Put on Personal Protective Equipment (PPE)

    Views: 5,767 - Comments: 0

    There is a lot of news going around about the importance and limited supply of personal protective equipment (PPE). This gear is frequently used at DoveLewis to protect against infectious diseases, but has more recently become a h...

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  • Video

    How to Properly Remove Exam Gloves

    Views: 7,232 - Comments: 0

    When it comes to personal protective equipment (PPE) it’s important to know the correct way to put things on, and take things off, to ensure it’s effective. Learn from Technician Training Specialist Jessica Waters-Miller, CVT, abo...

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  • Article

    Three Things You Need to Know About Cleaning an Isolation Exam Room

    Views: 7,143 - Comments: 1

    Patients with symptoms of parvovirus, respiratory infections, or any zoonotic diseases get attended to in our isolation room in order to protect our other patients and clients. After working with these cases, it’s important to kno...

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  • Video

    The Art of Triage

    Views: 9,118 - Comments: 5

    In modern human healthcare systems, triage occurs at every level of care from an initial telephone contact to arrival at a health care facility. In this lecture, Staff Veterinarian Christy Michael reviews triage in the veterinary...

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  • Article

    Tips for Organizing Staff Resources

    Views: 6,996 - Comments: 3

    Chances are at your clinic, you have about thirty important documents that live in ten different places. Seven of them haven’t been updated in the last three years, half were created by someone who doesn’t work there anymore, and...

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  • Video

    Basic Microscope Setup

    Views: 6,427 - Comments: 0

    Microscopes are amazing pieces of equipment, but often overlooked in the day-to-day workload of managing patients and clients. If you’re looking for a refresher on how to get the most out of your slides, or are new to the field an...

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  • Video

    Triaging Blocked Cats

    Views: 7,028 - Comments: 1

    When an owner comes in concerned about their cat’s bathroom behavior, it’s important to have a few questions planned in advance. Learn from Sarah Harris, CVT, VTS(ECC) about triaging potential blocked cats and communication tips w...

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  • Video

    Brachycephalic Patients in Clinical Practice

    Views: 6,221 - Comments: 6

    Brachycephalics are some of the most popular breeds, so it’s important to recognize the risks that they face in a veterinary hospital. Becky Smith, CVT, VTS (Clinical Practice- Canine/Feline) reviews common concerns, handling tips...

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  • Video

    Restraint Techniques for Brachycephalic Dogs

    Views: 13,379 - Comments: 5

    Brachycephalic dogs are some of the most common household breeds, including Pugs, Bulldogs, and Boston Terriers. Learn from Technician Assistant Manager Megan Urton, about ways to safely restrain and handle these breeds for minima...

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  • Video

    Reducing the Spread of Infectious Diseases

    Views: 6,801 - Comments: 1

    In the veterinary industry, we are exposed to many pathogens, often without even realizing it is happening. From there, we can expose our own pets, family members, and even strangers to the contaminants that come into our hospita...

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  • Video

    Troubleshooting an Oxygen Snyder Machine

    Views: 4,945 - Comments: 4

    When it’s a busy day on the floor, the last thing you want to deal with is malfunctioning equipment. Medical Equipment Specialist Catherine Raffaell walks through a common error that occurs in our Oxygen Snyder Units at DoveLewis,...

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  • Video

    Preparing Chlorhexidine Dilutions

    Views: 6,032 - Comments: 2

    Chlorhexidine is a great disinfectant, but needs to be used with care and at the correct dilution. Senior Technician Supervisor Sarah Harris, CVT, VTS(ECC) reviews how to make safe chlorhexidine dilutions, and the difference betwe...

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  • Video

    Considerations for Scruffing Feline Patients

    Views: 15,725 - Comments: 4

    Scruffing used to be one of the most common ways to restraint feline patients. But that doesn’t mean it’s the best method! Learn from Staff Veterinarian Christy Michael, BVMS, about alternative methods for restraining, recognizing...

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  • Video

    Labeling Kennel Cards

    Views: 5,268 - Comments: 1

    Kennel cards can call attention to important pieces of information, such as where a patient’s meds are, if they have a personal item, and when you may need protective gear. Learn from Technician Training Specialist Jessica Waters-...

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  • Video

    Feline Towel Restraint (aka Purrito)

    Views: 18,605 - Comments: 4

    Cat burrito, purrito, whatever you want to call it as long as it works! With some patients, less restraint can be more effective. Learn from Technician Assistant Amy Lacey, and staff cat Murray, about using a “purrito” method...

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  • Blog

    The "A" Team

    Views: 3,395 - Comments: 4

    Differences in titles and roles in the assistant team allow individuals to specialize in different departments and tasks, emphasizing individual strengths and helping to distribute resources appropriately between departments. Here...

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  • Video

    Cleaning an Isolation Exam Room

    Views: 10,764 - Comments: 6

    An isolation exam room needs to be treated with extra care to ensure that containments are not spread between patients. Learn from Megan Urton, Technician Assistant Manager, about how to safely clean an isolation exam room.

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  • Article

    Glo Germ: A Staff Training Tool

    Views: 5,543 - Comments: 3

    Here at DoveLewis, we take all things cleaning very seriously. It’s important that every staff member is up to date on our latest cleaning protocols. While it can be time consuming to spend time with each staff member reviewing ho...

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  • Video

    Shar Pei Fever

    Views: 3,700 - Comments: 0

    Ladan Mohammad-Zadeh, DVM, DACVECC, reviews diagnosis and management of chronic Shar Pei fever.

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  • Video

    The Mentally Altered Diabetic

    Views: 4,581 - Comments: 0

    When a mentally altered patient arrives at any veterinary hospital, there is often little information available that might direct a veterinarian down the path toward a diagnosis. Learn from Christy Michael, BVMS, about managing th...

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  • Video

    Hyperadrenocorticism: Diagnosis and Treatment

    Views: 5,898 - Comments: 0

    Barbara Davis, DVM, DACVIM, reviews Cushing’s disease symptoms and management. This talk is specifically RACE-approved for .5 DVM or Technician CE credit. Download Lecture Notes

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  • Video

    Communicating Discharge Instructions with Clients

    Views: 11,712 - Comments: 5

    Senior Technician Supervisor and CVT, Sarah Harris, joins Training Specialist and CVT, Jessica Waters, to review the process for communicating effective discharge instructions with clients. Using the example of a gastroenteritis p...

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  • Video

    Zoonotic Diseases: Protecting Yourself and Your Clients

    Views: 13,061 - Comments: 0

    Rebecca Smith, CVT, VTS (Clinical Practice Canine/Feline) discusses common zoonotic diseases, their modes of transmission, and how to educate staff and clients on how to prevent these diseases from spreading. This talk is spe...

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  • Video

    Disaster Relief in the Veterinary Community

    Views: 3,505 - Comments: 1

    Natural disasters impact thousands of pets and veterinary hospitals each year. Christy Michael, BVMS, discusses ways to help your local and national veterinary community. Dr. Michael also recommends relief and recovery teams speci...

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  • Video

    Endoscope Set Up

    Views: 5,236 - Comments: 0

    Surgery Assistant at DoveLewis, Anna Streitz, demonstrates how to set up a video endoscope.

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  • Video

    Surgical Checklists

    Views: 10,683 - Comments: 2

    Coby Richter, DVM, DACVS, discusses the benefits of using surgical checklists for anesthetic procedures. Included with this video is a printable surgical checklist. Surgical Safety Checklist

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  • Video

    Ethylene Oxide Gas Sterilizer Operation

    Views: 10,401 - Comments: 5

    Surgery Assistant at DoveLewis, Anna Streitz, demonstrates how to operate an Anprolene® Ethylene Oxide (EtO) Gas Sterilizer.

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  • Article

    Dog Bite Prevention Week at DoveLewis: Who, When and Why

    Views: 11,423 - Comments: 1

    It’s National Dog Bite Prevention week! As the Safety Manager at DoveLewis, animal bites are always at the front of my proverbial stove. I would like to say that we have a zero bite record, but that would be false. As an emergency...

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  • Video

    Cleaning an Endoscope

    Views: 8,595 - Comments: 3

    Surgery Assistant at DoveLewis, Anna Streitz, demonstrates how to clean and store an endoscope after a procedure.

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  • Video

    In-House Disposal of Leptospirosis Urine

    Views: 8,872 - Comments: 14

    Technician Assistant Manager at DoveLewis, Marisa Perring, explains the protocol used in-house at DoveLewis for the safe disposal of Leptospirosis urine.

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  • Video

    Anxious and Afraid

    Views: 26,720 - Comments: 13

    In this lecture, Jenn Fiendish, CVT, VTS (Behavior), discusses fear and anxiety in cats and dogs. Common presentations, management techniques, treatment strategies are covered. This talk is specifically RACE-approved for 1.5...

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