Veterinarian: Need to show your staff how to perform a treatment, freshen up on surgical procedures, or get the latest information in a RACE-approved lecture? We’ve got what you’re looking for.

  • Providing Value to Your Clients

    333 Views - 0 Comments Providing value starts before a client even makes contact with your practice. Learn from Cheryl Latta, Human Resources Manager at DoveLewis, about what clients actually value at your clinic and ways to im...

    51 min 58 sec

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  • The Changing Veterinary Client

    267 Views - 0 Comments Client needs are shifting. Learn from Ron Morgan, DoveLewis CEO, about trends and the upcoming changes in customer service. This course has been approved by the Certified Veterinary Practice Manager...

    50 min 16 sec

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  • Finding Balance: Managing and Coaching

    354 Views - 0 Comments What is coaching, and how is it different than managing? Learn from Christy Michael, BVMS, about the importance of integrating a coaching mentality into your practice. This course has been approved b...

    52 min 1 sec

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  • Treating Employees as Clients

    405 Views - 0 Comments Chief Administrative Officer, Monica Maxwell, SPHR, SHRM-SCP discusses how employee well-being and engagement make a large impact on your hospital. Monica also reviews strategies for managing millennials...

    50 min 50 sec

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  • Workplace Bullying

    1,322 Views - 0 Comments Bullying between staff members can be hard to identify. Learn from Cheryl Latta, DoveLewis Human Resources Manager, about how to recognize bullying behaviors and prevent it from happening.

    4 min 52 sec

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  • Talent Wars: How to Attract and Retain Talent

    1,041 Views - 0 Comments The job market has changed. Certified Veterinary Technicians are difficult to find and retain. In this article, Monica Maxwell discusses why CVT recruiting is so difficult and strategies to help clinics a...
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  • How to Address Mental Health Concerns

    2,789 Views - 0 Comments Chief Human Resources Officer, Monica Maxwell, and HR Generalist, Cheryl Latta, address culture issues and signs managers should look out for when it comes to burn out and depression.

    4 min 37 sec

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  • Let’s Talk About Suicide Awareness

    1,922 Views - 0 Comments Live Again co-founder, Eric Snyder, comes to DoveLewis to talk with HR Generalist, Cheryl Latta, about suicide awareness and prevention. Resources mentioned in this video: National Suicide Prevention...

    9 min 13 sec

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  • Can You Fire for Free Speech?

    1,991 Views - 0 Comments DoveLewis CEO Ron Mogan and Chief Human Resources Officer Monica Maxwell discuss the controversial firing of an employee at Google.

    4 min 27 sec

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  • The Gender Pay Gap

    2,008 Views - 0 Comments DoveLewis is comprised of 85% females.  While this is true for most clinics in the veterinary industry, we also have an unusually high number of females in Leadership positions: four of our six top l...
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  • Hate Veterinary Holidays? You Don't Have To!

    2,081 Views - 3 Comments Veterinary professionals hate the holidays. It’s true. And with good reason! Between the “Seasonal Sixteen” weight gain from all of the delicious treats our grateful clients and vendors bring us this time...
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  • Supporting a Grieving Veterinary Colleague

    1,778 Views - 5 Comments When a member of our hospital experiences the death of a personal pet, we all understand the pain they are going through. We know how hard it is to come to work and focus while feeling sad. And while we d...
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  • How to Hire a Veterinarian

    4,491 Views - 0 Comments When I tell people I work at a veterinary clinic they think I spend my day playing with puppies and kittens. While singing. After having bluebirds help me get dressed in the morning. Okay, so it’s poss...
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  • The Good, Bad and Ugly

    2,074 Views - 1 Comments Monica Maxwell, SPHR, and Megan Brashear, CVT, VTS(ECC), discuss case summaries of employee management. This talk is specifically RACE-approved for one DVM or one Technician CE credit. This cour...

    55 min 26 sec

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  • Sandbox Wars

    3,522 Views - 2 Comments Petty arguments between staff can sometimes make you feel like you’re back in the sandbox fighting over toys. Monica Maxwell, SPHR, helps you identify problem personalities and gives tips on how to d...

    50 min 1 sec

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