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  • Blog

    Resilience in Veterinary Medicine

    Views: 81 - Comments: 1

    DoveLewis Technician Andrea Maimer, CVT, discusses resilience while working at an emergency animal hospital and through the COVID-19 pandemic.   Five years ago, just shy of completing my first year working as...

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  • Blog

    An Introduction to B.A.R on the Floor

    Views: 118 - Comments: 0

    Over the past few months, our Technician Training team, along with Debrah Lee, our Veterinary Well-being Program Director, and Monica Maxwell, our Chief Administrative Officer, have been working on a new kind of veterinary educati...

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  • Blog

    Kits for Keeps: Using Technician Training Kits for Ongoing Learning

    Views: 360 - Comments: 0

    We recently published the Level Two Technician Training Kits and are excited to share them with you! We hope this blog will provide some additional information about the purpose of the kits, and how to best utilize them...

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  • Blog

    Level Up with Technician Training Kits

    Views: 408 - Comments: 0

    We recently published the Level Two Technician Training Kits and are excited to share them with you! We released Level One at the end of 2020 and wanted to provide some additional information about the purpose of the kits, and how...

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  • Blog

    Aftercare, Not an Afterthought

    Views: 674 - Comments: 0

    We recently created three videos about the DoveLewis process for aftercare. The first video, Internal Process for Patient Aftercare, is about the tasks we complete at DoveLewis. It includes both the Assistant and Front Desk perspe...

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  • Blog

    Self-Care Part Two: Steps to Create a Self-Care Plan

    Views: 496 - Comments: 0

    Learn from Well-being Program Director Debrah Lee, LCSW, about how to create a written self-care plan.   Sometimes practicing self-care can feel the least accessible when we need it the most. When we’re feeling stressed...

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  • Blog

    Self-Care Part One: Redefining Your Own Self-Care

    Views: 1,641 - Comments: 0

    Self-care can look a little bit different for everyone. Learn from Well-being Program Director Debrah Lee, about how to reflect on the authentic self-care moments that serve you.   Self-care can be so fiddly. I was intr...

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  • Blog

    Retention and Engagement in the Face of a Pandemic

    Views: 1,250 - Comments: 1

    Nobody said this job would be easy.  There isn’t a veterinary technician in the world that started their career thinking that this job would be easy on their backs or even easy on their hearts.  However, in the face of t...

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  • Blog

    Taking the Leap

    Views: 903 - Comments: 0

    Learn from Cardiology Assistant Nikki King, about her path to becoming a critical member in the DoveLewis cardiology department here at DoveLewis.   In this field it’s not uncommon to feel the toll of burn out. I w...

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  • Blog

    Client Support during COVID-19

    Views: 1,747 - Comments: 0

    The COVID-19 pandemic has drastically changed the way many of us do our jobs. While we are settling into new routines, Client Liaison Erin Neilon, reviews a few key communications tips for your clients and your team....

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  • Blog

    Going Remote: A Look Inside PCC's Veterinary Technology Program

    Views: 1,293 - Comments: 0

    Making the transition to online learning has become a reality for many schools and universities, and the Rock Creek Campus of Portland Community College is no exception. In this blog, learn from Technician Instructor Laura Harris,...

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  • Blog

    Holding on to Empathy During the COVID-19 Pandemic

    Views: 2,568 - Comments: 0

    It can be hard to remember what life was like before COVID-19. The last month has been a constant rush of news headlines, avoiding those that are closest to you, and frantic lines at the grocery store. But in these times, practici...

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  • Blog

    Marketing in a New World

    Views: 1,835 - Comments: 6

    Breaking into a new industry can be tough. And while you may not always (or ever) feel like you have a grasp on the world around you, taking the time to ask questions and learn from your team can make a big impact. Learn from...

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  • Blog

    A Generation of Changes in Veterinary Medicine

    Views: 3,131 - Comments: 0

    A lot has changed over the last 25 years in veterinary medicine- patient care, perscription drugs, and technology just to name a few. Sharon McDermaid, CVT, has been with DoveLewis for 25 years! And she has seen first hand ma...

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  • Blog

    CSR Terminology 101

    Views: 5,444 - Comments: 5

    P is QAR, normal BP/HR/MM. LMOM for O to discuss US DX and SX recomendations. Wait, what? Sometimes reading medical notes can seem like a jigsaw puzzle, especially for CSR's new to the veterinary field. Our front desk team here...

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  • Blog

    My Journey to Vet School

    Views: 2,527 - Comments: 0

    Continuing education and training can have immense benefits on your longevity and happiness in your career. It impacts the patients you are working with today as well as the patients you will treat tomorrow. In this blog, Anthony...

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  • Blog

    What Pet Loss Support Taught Me

    Views: 1,692 - Comments: 0

    I attended my first Pet Loss Support Group run by Enid Traisman, MSW, CT in December of 2018. I immediately felt the power of this community resource and felt validated in my own grief by the stories, lessons and experiences of th...

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  • Blog

    PCC Veterinary Technology Program- A Lesson in Triage

    Views: 3,040 - Comments: 2

    Over the past few months, atdove.org and Portland Community College (PCC) have been teaming up to create new and unique content! PCC has a Veterinary Technology program where students can become certified to work in animal clinics...

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  • Blog

    Understanding Cremation

    Views: 2,575 - Comments: 0

    If you are a pet owner whose pet is in failing health, or if you have sadly experienced the recent passing of a pet, the following information may help guide you through this difficult period with knowledge, understanding and peac...

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  • Blog

    Talking to Children About Pet Death: Pt 2

    Views: 2,208 - Comments: 3

    Dealing with a pet’s death is hard, and can be even harder when children are involved. Kids may not understand the magnitude of their pet’s illness, the related expenses, or how to assess quality of life. During these times, you c...

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  • Blog

    Dealing with Guilt

    Views: 2,194 - Comments: 0

    Guilt is a common feeling among participants in the DoveLewis Pet Loss Support Program. Enid Traisman, MSW, CT, and Director of the DoveLewis Pet Loss Support Program reviews how to help those dealing with feelings of grief after...

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  • Blog

    The "A" Team

    Views: 2,842 - Comments: 2

    Differences in titles and roles in the assistant team allow individuals to specialize in different departments and tasks, emphasizing individual strengths and helping to distribute resources appropriately between departments. Here...

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  • Blog

    5 Ways to Use Peanut Butter in an Animal Hospital

    Views: 4,326 - Comments: 0

    March 1st is National Peanut Butter Lover’s Day, and peanut butter is a commonly used tool here at DoveLewis. To celebrate, we’re sharing 5 facts about peanut butter and 5 ways to use peanut butter in your hospital.   5...

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  • Blog

    Coping with Grief and Loss

    Views: 3,023 - Comments: 1

    How does grief differ when a pet is lost due to old age versus a sudden tragedy? Enid Traisman, MSW, CT, and Director of the DoveLewis Pet Loss Support Program, reviews how clients may feel and react after losing a pet in each cir...

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  • Blog

    Why We Stay Open

    Views: 2,737 - Comments: 0

    We learned recently that some local emergency hospitals are sending their patients to DoveLewis in an attempt to manage their own caseloads. We get it—when you combine factors like a national hiring shortage and our pet-friendly c...

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  • Blog

    Celebrating the Holidays Without Your Animal Companion

    Views: 2,327 - Comments: 1

    As the holidays are approaching, Enid Traisman, MSW, CT, and Director of the DoveLewis Pet Loss Support Program, reviews ways that you can honor your pet during the holiday season. These tips can also be shared with clients who ma...

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  • Blog

    The Post-Conference Zoomies

    Views: 1,880 - Comments: 0

    Zoomies: when your dog runs around the house like crazy- jumping on the couch, running up or down the stairs, and all over the house. It usually ends with them falling to the floor, panting like crazy and taking a nap.  – Urb...

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  • Blog

    Staff Transition to Management: Part II

    Views: 2,576 - Comments: 0

    Continuing from Staff Transition to Management: Part I, Cheryl Latta, DoveLewis Human Resources Manager, reviews common difficulties that new managers face and tips for making the most of your new promotion.   Making th...

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  • Blog

    Is My Rat Choking?

    Views: 4,943 - Comments: 0

    This morning I had quite the scare! One of my rats did not come to greet me, and I found her lying toward the back of her cage. I picked her up and could see something was wrong. I put her down to observe her, and f...

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  • Blog

    Thank You, and Good Job

    Views: 3,513 - Comments: 1

    Being a veterinarian is exhausting, isn't it? We need to care about so many things! I need to care about that blocked cat whose owners can't afford treatment. I need to care about that dog with pulmonary metastasis whose owners...

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  • Blog

    Preparing for Exotic Patients

    Views: 3,618 - Comments: 0

    A chicken, a rabbit and a skunk walk into DoveLewis… It sounds like the start of an awful joke, right?  Actually, all three of those animals were recently hospitalized in our ICU.  Almost daily you can see multiple sp...

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  • Blog

    New Kids on The Block

    Views: 4,965 - Comments: 17

    Even for experienced staff, working at a veterinary ER can be hectic, heartbreaking, and overwhelming.  For brand new employees, adapting to the pace can be rough.  Unfortunately, I’ve seen new hires get overwhelmed by t...

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  • Blog

    The Other End of the Leash

    Views: 3,513 - Comments: 15

    Talk to anyone in vet med about why they are in the field, and you are likely to get a response laced with misanthropy. Bring up the possibility of human medicine with a vet tech, and elicit a squirm of distaste or a gag resp...

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  • Blog

    Dog Bone Danger

    Views: 3,620 - Comments: 1

    Earlier this year, the FDA concluded a report about the dangers of dog bone treats. Coby Richter, DVM, DACVS, blogs about an example of why dog bones can cause fatal complications. Every time I walk by the bulk bins in cert...

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  • Blog

    Not Just a Vet Tech

    Views: 4,245 - Comments: 0

    I solemnly dedicate myself to aiding animals and society by providing excellent care and services for animals, by alleviating animal suffering, and promoting public health. I accept my obligations to practice my profession cons...

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  • Blog

    Debarking Debate

    Views: 4,765 - Comments: 6

    Ventriculocordectomy to de-vocalize dogs should be a procedure abandoned and lost to history. So…are we really still having a debate about the legitimacy of de-barking procedures? Sarcasm is not my usual state of being so the incr...

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  • Blog

    That's Not My Name

    Views: 2,078 - Comments: 0

    Tell me about a time that you faced a challenge or obstacle in your career. What happened? (Maybe this challenge had to do with running your business, working with a client, or a side of veterinary care that you found particularly...

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  • Blog

    DoveLewis Phone Room: A Quest for a Quiet Lobby

    Views: 3,972 - Comments: 7

    As a leader at DoveLewis, one of my main focuses is to ensure Dove employees have the tools and resources they need to perform their jobs. Over the last few years, Dove has gone through a tremendous amount of growth. That inc...

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  • Blog

    Top Five HR Mistakes and How to Avoid Them

    Views: 2,792 - Comments: 0

    Tell strangers on a plane you are in management and chances are they wrinkle their nose a bit and make a face. Try telling a stranger you’re in HR. They look at you like you announced you are an IRS auditor. Why? Well, to be...

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  • Blog

    Wellness Month: Year 2

    Views: 2,570 - Comments: 0

    Here I am again: another year down and another wellness month to plan. First off, I have to say this is far less scary than it was last year. Let’s start with last year. What went well? What did staff enjoy and what wasn’t u...

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  • Blog

    The ABCs of CVTs

    Views: 9,659 - Comments: 8

    Have you ever thought about how many acronyms we use on a daily basis? Some we know by heart, but other definitions remain a bit fuzzy. I took an informal census of our technical staff to see who knew the exact meaning of the term...

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  • Blog

    Powdered Glove Ban

    Views: 4,515 - Comments: 6

    While I am not excited about transitioning away from gloves that work really well for me in surgery, this shift away from powdered gloves gets my full support. Honestly, I’m surprised it took until 2017 for the FDA to make it offi...

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  • Blog

    No Experience Required? My First Job in the Veterinary Field

    Views: 6,827 - Comments: 2

    As my college graduation was nearing, I knew I needed to look for a job. At the time I was considering graduate school to pursue a career in human medicine, but I didn’t feel ready to go to more school so I decided to take a year...

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  • Blog

    Blood Products Cheat Sheet

    Views: 11,317 - Comments: 0

    Fresh plasma? Cryoprecipitate? Or the whole thing? It's not easy remembering which blood products you need, and sometimes less is more. That's why we've put together a snazzy new reference sheet. Buying only what you need costs le...

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  • Blog

    7 Tips for Happy Pets on Halloween

    Views: 3,973 - Comments: 1

    Guest blogger and behavior specialist, Jenn Fiendish, CVT, VTS (Behavior), discusses important things to keep in mind while educating clients this Halloween: We all know the dangers of chocolate and pets, but what about the anx...

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  • Blog

    Leveling Up as a Vet Tech

    Views: 7,477 - Comments: 7

    Veterinary technicians are essential in any veterinary clinic but they can come in many forms. Having grown up as a gamer, I can most easily define these forms as technician levels: Level One: Newbie You are just starting ou...

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  • Blog

    Technician Appreciation

    Views: 2,968 - Comments: 0

    It’s National Veterinary Technician Week! DoveLewis is spending this week showering our amazing Technician and Assistant staff with the attention they deserve and highlighting the important role they play at our hospital. Think fo...

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  • Blog

    When Society Labels You a Killer

    Views: 4,891 - Comments: 7

    UPDATE: The Quebec Court of Appeal has lifted the temporary suspension of Montreal’s pitbull ban, putting the bylaw into effect. Pit Bulls have recently been all over the news as the target of a controversial ban which came aft...

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  • Blog

    Hiring CSRs: What Do Clinics Look For?

    Views: 4,713 - Comments: 4

    Let’s face it. Hiring veterinary staff is challenging. Sure, it depends on the role: Certified / Licensed Technicians are like unicorns these days. You know they exist but you can never find them in regions like ours! Assista...

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  • Blog

    From CVT to CSR to CVT Again... A Journey

    Views: 5,745 - Comments: 9

    I have been a CVT for just over 2 years now, the majority of that time spent in emergency medicine. During a late night in the ER I tried to take on a dog that was just a little too much for me, and injured my back. This...

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