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Make work better. Our procedural instruction and RACE-approved content shows you real patients being treated at DoveLewis Animal Hospital in Portland, Oregon. Once you're part of AtDove, you're always in. Take your individual account wherever you go, as you advance your career. You'll have a record of all the procedures you've viewed and quizzes you've completed.
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Treating Proptosis with Temporary Tarsorrhaphy
32 Views - 0 Comments Proptosis is a protrusion of the globe from the boney orbit. It most commonly results from trauma to the head or neck. The degree force necessary to result in proptosis varies depending on the... -
Reducing Turnover by Increasing Engagement
116 Views - 0 Comments The country is dealing with record low unemployment rates. Economically and for the citizens of the US, this is positive news. For employers it does make hiring and retention more challenging.... -
Ask the Right Questions
750 Views - 0 Comments We’ve all had the thought after working with a client-- why didn’t you mention this earlier? Why am I just hearing about this now? This would have been nice to know an hour ago… While it may be easy to... -
Email Etiquette- Do’s and Don’ts
292 Views - 0 Comments There are a lot of ways to communicate these days. Phone calls, text messages, instant messages, email, direct mail-- the list goes on. While it’s important to note how your clients prefer to be communica... -
Communication in Crisis: What Clients Go Through in an Emergency
715 Views - 2 Comments Pet emergencies occur every minute of every day – but for our clients it is a singular monumental event. Pets are, in fact, family. They are family that like to eat socks, brawl in the street, enjoy... -
Handling Client Complaints
488 Views - 0 Comments Handling client complaints can be draining from the start. Prior to working with the client, you should have already started your research on the issue, have notes on hand, and your team shoul... -
Glo Germ: A Staff Training Tool
767 Views - 0 Comments Here at DoveLewis, we take all things cleaning very seriously. It’s important that every staff member is up to date on our latest cleaning protocols. While it can be time consuming to spend time with each... -
Special Stones: Urate and Cystine Urolithiasis
606 Views - 0 Comments Urate Urolithiasis: Urate-containing uroliths are the third most common urolith in dogs and cats. They comprise about eight percent of submissions for dogs and about five percent for cats. Formation... -
When the Unblocking Gets Tough
1,306 Views - 0 Comments Feline urethral obstruction is a common complication of feline lower urinary tract disease. Approximately 12% of cats have metabolic derangements, which along with severe dehydration can cause patie... -
Rat Bait - What’s Not to Love?
1,259 Views - 0 Comments Anticoagulant rodenticide toxicity represents that rare gem in realm of canine toxicities: a toxin for which there is both a rapid, bedside diagnostic test and an antidote. Even severely affected clinical... -
Zinc Induced Hemolytic Anemia in a Dog
907 Views - 0 Comments An 8 kg, 2 year old male neutered Boston Terrier presented to the general veterinarian with a one week history of lethargy and decreased appetite and a two day history of pigmenturia. The owne... -
The Curious Incident of the Lost Cephalic Catheter
2,157 Views - 0 Comments A 6-year-old male neutered German Shepherd dog, named Chief, presented on emergency for acute onset of vomiting and restlessness. Initial diagnostics were consistent with gastric dilation and volvul... -
Talent Wars: How to Attract and Retain Talent
1,291 Views - 0 Comments The job market has changed. Certified Veterinary Technicians are difficult to find and retain. In this article, Monica Maxwell discusses why CVT recruiting is so difficult and strategies to help clinics a... -
Clearing the Air on Spontaneous Pneumothorax
947 Views - 0 Comments A five year old male castrated Great Dane was referred to DoveLewis for emergency stabilization after being diagnosed with a severe pneumothorax. The day before, the patient has started coughing... -
When Good Organs Go Bad – Pancreatitis
2,131 Views - 0 Comments The pancreas lives in the cranial abdomen close to the stomach and duodenum. With a right and left limb, this organ plays both endocrine and exocrine roles and is vital to nutritional function. The pancre... -
Intraosseous Catheter Placement
2,214 Views - 0 Comments Although a seemingly intimidating procedure, intraosseous (IO) catheter placement is a wonderful tool in the arsenal of emergency medicine practitioners. It is useful in rapid placement during shock... -
Vitamin D3 Toxicity: Rare but Noteworthy
1,843 Views - 0 Comments Cholecalciferol is an uncommon cause of toxicity in the dog and cat, however after seeing several cases recently, I thought that it warranted a review. Thankfully, these cases were seen shortly afte... -
Current Concepts and Ideas in Pain Management
1,883 Views - 0 Comments Pain was adopted as the fifth vital sign in human medicine in 1996 following the objective pulse, blood pressure, respiration and temperature. In veterinary medicine we are following suit as i... -
Esophageal Foreign Bodies
1,596 Views - 0 Comments Esophageal foreign bodies in dogs are an uncommon presentation in the veterinary ER - estimated to comprise ~ 0.09% of veterinary ER admissions. However, when they do occur, they are quite memorable cases... -
Ovarian Remnant Syndrome
1,526 Views - 0 Comments Bogey, an eight year old spayed female Labrador retriever dog was referred for a vaginal mass which had appeared in the last 24 hours. The owner noticed that the vulvar area seemed l... -
The Worst Diabetic Crisis
2,624 Views - 2 Comments Diabetes mellitus is arguably one of the most common and frustrating endocrine diseases to treat in both human and veterinary medicine. It seems that no two patients are exactly alike in the way they pres... -
Who’s Hungry? Getting Nutrition into Our Patients
2,601 Views - 0 Comments Nutrition in hospitalized patients is often overlooked in the early hours of illness. With blood work to run and radiographs to take, diarrhea to clean up and blood pressures to measure we forget th... -
Esophageal Perforation in a Labrador Retriever
2,154 Views - 0 Comments An 11 month old Labrador retriever presented on emergency after sustaining a stick impalement injury. During a game of fetch, the young dog dove for the stick inadvertently shoving one end deep into the b... -
Block Party: Local Regional Anesthesia in the ER
3,150 Views - 0 Comments If pain control was a party, the opioids, NSAIDs, and neuromodulating therapies would be the most glamorous and gregarious attendees. But sometimes a very effective member of the party is the often forgot... -
Pericardiocentesis – A Review
3,045 Views - 0 Comments Pericardiocentesis is a potentially life-saving therapeutic procedure commonly performed on the ER floor. Although considered relatively safe, this invasive procedure may be associated with serious compli... -
Aspiration Pneumonia
4,478 Views - 0 Comments Aspiration pneumonia is unfortunately a frequent occurrence in veterinary patients, and is recognized far more commonly in dogs than in cats. The initial injury (aspiration pneumonitis) actually occurs du... -
Tracheal Foreign Body in a Cat
2,651 Views - 2 Comments A five year old male neutered Domestic Shorthair cat presented on an emergency basis to DoveLewis for having difficulty breathing. He is an indoor-outdoor pet and the owners reported that he was outside (... -
The Pain Management Toolbox
3,909 Views - 0 Comments We give and receive love and companionship from animals, have them as members of our families and know that they can suffer pain, fear and distress. Animal pain may very well be worse than human pain sinc... -
Caudectomy in the ER
4,393 Views - 0 Comments In the emergency room, we often encounter tail injuries that require caudectomy, or tail amputation. Trauma is the most common reason for caudectomy in the ER. Skin and soft tissue wounds, including sever... -
Dog Bite Prevention Week at DoveLewis: Who, When and Why
5,594 Views - 0 Comments It’s National Dog Bite Prevention week! As the Safety Manager at DoveLewis, animal bites are always at the front of my proverbial stove. I would like to say that we have a zero bite record, but that would... -
An Unusual Case of Stump Pyometra
3,682 Views - 0 Comments An eight year old Female spayed French bulldog present for surgical consultation. She was adopted about seven years ago in another state by her current owner. Previous medical history included ovario... -
How We Stayed Social in 2016
5,756 Views - 0 Comments Social media isn’t going away. It’s growing at exponential rates around the world, and this is good news for veterinary medicine! A new avenue to educate clients and create growth opportunities? Yes, plea... -
Septic Peritonitis in Dogs and Cats
9,207 Views - 0 Comments Septic peritonitis is a relatively common reason for admission to our hospital and represents an important cause of morbidity and mortality. These cases can be challenging to stabilize before and during s... -
Summer Feline Toxins
5,337 Views - 2 Comments With the arrival of summer and that warm weather, for which us Pacific Northwesterners are starved, comes an increase in the cases of specific cat toxins we see. The flowers are blooming and the bugs are... -
Dog Bite Prevention Q & A
13,329 Views - 0 Comments DoveLewis Safety Manager Coby Richter answers some common questions about dog bite prevention. She discusses important precautions that all of our staff members take and how our policy regarding... -
Wound Management of a Complex Dog Bite
7,891 Views - 3 Comments A 6 year old Female spayed Maine Coon cat was mauled by a dog sustaining severe injuries to her left forefoot including loss of the second digit. The wounds were debrided and partially closed by her prima... -
Respiratory Distress: Emergency Treatment
17,228 Views - 2 Comments Everyone who works in medicine of any kind understands that a patient’s airway and breathing are critical to their survival. If a patient does not have a patent airway or properly functioning respiratory... -
Serotonin Syndrome
9,180 Views - 2 Comments A 5-year-old spayed female 22.7kg Standard Poodle presented for evaluation due to mental alteration and abnormal breathing. The owner revealed that approximately 11 hours prior to presentation the dog had... -
A Winter’s Tale: Ethylene Glycol
6,992 Views - 2 Comments Given the recent overall trend for a drier but very cold winter season, ethylene glycol as an intoxication may become more prevalent in our metro area. Ethylene glycol can be found in numerous car fluids... -
Gastric Ulceration
7,807 Views - 0 Comments Gastroduodenal ulceration is a common pathology in people with numerous etiologies. There are a few different classifications of gastroduodenal ulcers in people. They are based on differentiating the l... -
Thorascopic Partial Pericardiectomy
6,010 Views - 0 Comments An 11-year-old male neutered golden retriever was referred to Dove Lewis Emergency Animal Hospital for surgical management of idiopathic pericardial effusion. The dog was originally diagnosed in... -
Lowering Inventory Costs
5,453 Views - 2 Comments Inventory is a large expense and can also be a large loss if it is not monitored properly. Sales of pharmaceuticals, medical supplies, surgical supplies, and vaccines are a sizable source of reve... -
Canine Bacterial Cholangiohepatitis
10,952 Views - 0 Comments Clinical case A 9-year-old spayed female 9.1 kg American Eskimo was referred for further evaluation of elevated liver enzymes. She was initially seen by her primary care veterinarian with an acute hist... -
RadLand: Summer Grilling
3,337 Views - 2 Comments A 9-month old Labrador retriever presented with a two-day history of anorexia following ingestion of garbage. No vomiting or diarrhea was reported and the patient was slightly lethargic. Abdominal palpati... -
End Tidal C02: Worth the Investment?
11,733 Views - 4 Comments If I were to take away all of your fancy anesthesia monitoring equipment save ONE monitoring parameter, which would you choose to keep? Between heart rate/ECG, ETC02, Sp02, blood pressure (non-invasive... -
Anaphylaxis Q & A
6,487 Views - 2 Comments Q: What is anaphylaxis? A: Anaphylaxis is a type I hypersensitivity reaction. In type I hypersensitivity reactions antigens bind to preformed IgE present on mast cells and stimulate mast cell degranulat... -
Critical Thinking in Critical Care
11,099 Views - 3 Comments The intensive care unit (ICU) is literally where life and death decisions are made. I have seen firsthand, over the past 12 years working in the ICU, how important critical thinking is to providing premie... -
Transfusion Medicine to the Rescue
4,915 Views - 0 Comments A seven-year-old, 6.3kg, spayed female Border Terrier was referred to DoveLewis for evaluation of pleural effusion and coagulopathy. She had originally presented to her primary veterinarian earlier in the... -
Diabetic Complications
12,712 Views - 1 Comments Diabetes mellitus is a disease of glucose dysregulation secondary to relative insulin resistance (non-insulin dependent diabetes mellitus) or an absolute insulin deficiency (insulin dependent diabetes mel... -
Providing Top Notch Customer Service
20,929 Views - 5 Comments At DoveLewis we live and work in a 24-hour world where clients arrive at all hours in a variety of mental and emotional states. This helps keep us on our toes, but constantly dealing with the unknown...
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