Make work better. Our procedural instruction and RACE-approved content shows you real patients being treated at DoveLewis Animal Hospital in Portland, Oregon. Once you're part of AtDove, you're always in. Take your individual account wherever you go, as you advance your career. You'll have a record of all the procedures you've viewed and quizzes you've completed.

  • Barriers to Effective Communication

    216 Views - 0 Comments We may think that our communication style is crystal clear, but is it? Learn from Sarah Parker, CMA (AAMA), from the Medical Society of Metropolitan Portland, about how we can minimize the barriers that h...

    4 min 6 sec

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  • De-Escalating Clients in a Busy Lobby

    125 Views - 0 Comments Working with an escalated client can be awkward and uncomfortable, especially in front of other customers. Learn from Client Relations Specialist, Rena Alexander, and Client Liaison, Cy Torrey, about tips...

    3 min 49 sec

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  • Preparing for a Snake Physical Exam

    340 Views - 0 Comments Snakes can be easily stressed, and are sensitive to oils on our skin such as lotions and perfumes. Learn from Senior Technician Supervisor and CVT, Sarah Harris, about how to safely prepare for a snake ex...

    3 min 31 sec

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  • Cleaning an Isolation Exam Room

    208 Views - 0 Comments An isolation exam room needs to be treated with extra care to ensure that containments are not spread between patients. Learn from Megan Urton, Technician Assistant Manager, about how to safely clean an i...

    4 min 40 sec

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  • Assembling a Simple Major Pack

    250 Views - 0 Comments Getting instruments cleaned, sterilized, and organized is crucial in any veterinary hospital. Learn from Bobbie Lucas, Surgery Technician Assistant, about the correct way to assemble a simple major pack....

    9 min 53 sec

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  • Cidex Sterilization

    175 Views - 0 Comments Katy Collins, TA, reviews how to use safely use Cidex disinfectant products for sterilizing hospital equipment. Note – Cidex should only be used after equipment has gone through standard cleaning proce...

    2 min 22 sec

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  • Passive Range of Motion

    427 Views - 0 Comments Passive range of motion (or PROM) is an important step to include in the treatment of ICU patients. Learn from CVT, Emily Dascalos, and staff dog, Ollie, who is recovering from a hemilaminectomy, about th...

    4 min 26 sec

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  • Surgical Management of Chylothorax

    189 Views - 0 Comments Chylothorax is a primary (idiopathic) or secondary condition where chyle accumulates in the pleural space. Andrea Sundholm, DVM, DACVS-SA, will discuss the typical signalment and clinical signs, etiology,...

    53 min 44 sec

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  • Current Concepts in Clinical Nutrition

    440 Views - 0 Comments Nutrition intersects all types of clinical conditions including cognitive dysfunction, heart disease, hyperthyroidism, renal disease, atopic conditions and cancer. Join Ladan Mohammad-Zadeh DVM, DACVECC i...

    45 min 3 sec

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  • Total IV Anesthesia

    536 Views - 0 Comments The accepted best practice for anesthesia has been to induce the patient with and injectable drug, intubate, and maintain on inhalant anesthetics. The alternative to this is total IV anesthesia or TIVA....

    33 min 49 sec

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  • Non-Rebreather Circuit Set Up

    794 Views - 0 Comments Senior Technician Supervisor and CVT, Sarah Harris, goes through an in depth review and demonstration of setting up a non-rebreather circuit.

    4 min 4 sec

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  • Shar Pei Fever

    679 Views - 0 Comments Ladan Mohammad-Zadeh, DVM, DACVECC, reviews diagnosis and management of chronic Shar Pei fever.

    3 min 41 sec

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  • Feline Radiology Diagnosis of Bates Bodies

    654 Views - 0 Comments Alan Lipman, DVM, DACVR reviews radiographs of a feline patient with a three-day history of hematuria.

    2 min 13 sec

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  • The Mentally Altered Diabetic

    789 Views - 0 Comments When a mentally altered patient arrives at any veterinary hospital, there is often little information available that might direct a veterinarian down the path toward a diagnosis. Learn from Christy Michae...

    58 min 55 sec

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  • Amikacin Precautions

    675 Views - 0 Comments Megan Brashear, CVT, VTS (ECC), discusses the precautions that should be taken with Amikacin.

    2 min 32 sec

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  • Rat Tail Vein Blood Draw

    965 Views - 0 Comments Emily Chryst, CVT, walks through the steps for sampling blood from a rodent tail.

    2 min 27 sec

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  • Providing Value to Your Clients

    331 Views - 0 Comments Providing value starts before a client even makes contact with your practice. Learn from Cheryl Latta, Human Resources Manager at DoveLewis, about what clients actually value at your clinic and ways to im...

    51 min 58 sec

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  • The Changing Veterinary Client

    266 Views - 0 Comments Client needs are shifting. Learn from Ron Morgan, DoveLewis CEO, about trends and the upcoming changes in customer service. This course has been approved by the Certified Veterinary Practice Manager...

    50 min 16 sec

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  • Finding Balance: Managing and Coaching

    351 Views - 0 Comments What is coaching, and how is it different than managing? Learn from Christy Michael, BVMS, about the importance of integrating a coaching mentality into your practice. This course has been approved b...

    52 min 1 sec

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  • Treating Employees as Clients

    402 Views - 0 Comments Chief Administrative Officer, Monica Maxwell, SPHR, SHRM-SCP discusses how employee well-being and engagement make a large impact on your hospital. Monica also reviews strategies for managing millennials...

    50 min 50 sec

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  • Workplace Bullying

    1,318 Views - 0 Comments Bullying between staff members can be hard to identify. Learn from Cheryl Latta, DoveLewis Human Resources Manager, about how to recognize bullying behaviors and prevent it from happening.

    4 min 52 sec

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  • Staff Transition to Management: Part I

    782 Views - 0 Comments Cheryl Latta, DoveLewis Human Resources Manager, talks about the difficulties that can come with a promotion to management, and tips for handling new responsibilities.

    3 min 28 sec

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  • Crash Course in Vehicular Trauma

    2,201 Views - 4 Comments Josh Cruz, DVM, reviews how to triage, assess, and treat hit by car traumas. This talk is specifically RACE-approved for 1 DVM or Technician CE credit. Download Lecture Notes

    1 hour 16 min

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  • Hyperadrenocorticism: Diagnosis and Treatment

    1,047 Views - 0 Comments Barbara Davis, DVM, DACVIM, reviews Cushing’s disease symptoms and management. This talk is specifically RACE-approved for .5 DVM or Technician CE credit. Download Lecture Notes

    47 min 35 sec

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  • Peritoneal Dialysis

    584 Views - 0 Comments Erika Loftin, DVM, DACVECC, discusses the indications, complications, and administration of peritoneal dialysis for a patient in the ICU.

    4 min 46 sec

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  • Long Term Ventilation

    1,101 Views - 3 Comments Megan Brashear, VTS (ECC), talks about the in-depth nursing care required for veterinary patients on long-term ventilation in the ICU including recumbent patient care, oral care, and endotracheal tube car...

    6 min 11 sec

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  • Ordering A Urine Culture

    643 Views - 0 Comments Christy Michael, BVMS, discusses what warrants sending out a urine culture and sensitivity, and some of the disease processes that go along with urinary tract infections.

    2 min 33 sec

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  • When to Refer to Rehabilitation

    417 Views - 0 Comments Mandi Blackwelder, DVM CCRP, discusses how to determine patients to refer to rehabilitation and when.

    4 min 42 sec

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  • Applying Ocular Medication - Canine

    1,509 Views - 2 Comments Megan Brashear, CVT, VTS (ECC) walks through the steps of applying ocular medication to a dog. Review how to restrain, and the abbreviations used in prescription instructions.

    1 min 17 sec

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  • Rattlesnake Envenomation

    545 Views - 4 Comments Puncture wounds, swelling, and pain are all symptoms that present after a rattlesnake bite. Learn from Ladan Mohammad-Zadeh, DVM, DACVECC about the different treatment options and the importance of pain m...

    7 min 7 sec

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  • Direct Arterial Pressure Monitoring

    1,384 Views - 0 Comments Kristin Spring, CVT, VTS (Anest), explains the calibration, use, and care of a direct arterial blood pressure system. Download Instructions

    1 min 36 sec

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  • Temporary Tube Thoracostomy

    808 Views - 2 Comments Ladan Mohammad-Zadeh, DVM DACVECC, walks us through placing an indwelling thoracostomy tube.

    7 min 5 sec

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  • Communicating Discharge Instructions with Clients

    2,066 Views - 4 Comments Senior Technician Supervisor and CVT, Sarah Harris, joins Training Specialist and CVT, Jessica Waters, to review the process for communicating effective discharge instructions with clients. Using the exam...

    4 min 9 sec

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  • Surgical Site Infection and Surveillance

    1,581 Views - 0 Comments Coby Richter, DVM, DACVS, walks through a review of surgical complications caused by bacterial infections, and how to prevent them. This talk is specifically RACE-approved for 1 DVM or Technician CE cr...

    1 hour 6 min

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  • Ortho-Glass Splint

    671 Views - 0 Comments Ashley Magee, DVM, DACVS, demonstrates how to make and set an Ortho-Glass splint after vacuum assisted therapy.

    2 min 36 sec

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  • Flash Sterilization

    1,109 Views - 0 Comments Flash sterilization is a quick way to get the tools you need into surgery. Learn from surgery technician assistant, Ashley Palmer, about how to safely run a flash sterilization cycle. Download Flash St...

    2 min 4 sec

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  • Introducing a Client Liaison Position

    892 Views - 0 Comments Anthony Strode and Cy Torrey, DoveLewis Client Liaisons, discuss the importance of providing great client experiences through their new positions as Client Liaisons. Learn how they are taking customer ser...

    3 min 38 sec

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  • High Rise Syndrome

    932 Views - 0 Comments High Rise Syndrome happens more frequently in the summer when windows are left open. Ladan Mohammad-Zadeh, DVM, DACVECC reviews the diagnostic imaging and treatment needed to care for high rise patients....

    4 min 14 sec

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  • The Trouble with Teeth

    1,330 Views - 0 Comments Becky Smith, CVT, VTS (Clinical Practice Canine/Feline), reviews case summaries of patients with dental complications. Learn the difference between normal and abnormal radiographs, dental charting, and pe...

    53 min 38 sec

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  • Is Your Hospital Ready for Higher Wages?

    483 Views - 0 Comments DoveLewis CEO, Ron Morgan, and Chief Administrative Officer, Monica Maxwell, discuss how they are managing minimum wage and decompression at DoveLewis Emergency Animal Hospital.

    6 min 1 sec

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  • Tube Feeding Puppies

    1,845 Views - 4 Comments Jessica Waters, CVT and Alicia Crabtree, TA discuss the process of tube feeding a puppy for effective nutrition management.

    1 min 57 sec

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  • Obstructive and Non-Obstructive Uropathies

    1,449 Views - 0 Comments Katherine Earl, DVM discusses the general approach and care for urethral obstruction in cats. She will also review and discuss feline idiopathic cystitis in light of the most recent research. This talk...

    1 hour 10 min

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  • Taking Messages

    1,579 Views - 0 Comments Beth Ann Fretz, Client Service Representative, walks through taking accurate messages to ensure effective communication throughout the hospital.

    2 min 10 sec

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  • Nasolacrimal Duct Patency Test

    1,254 Views - 0 Comments Adam Stone, VMD, demonstrates how to perform a nasolacrimal duct patency test on a canine.

    3 min 43 sec

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  • Multimodal Pain Management

    2,310 Views - 2 Comments Christy Michael, BVMS, discusses the methods of multimodal pain management. Learn about NSAID’s, anesthesia, and other pain management tools through case studies from DoveLewis. This talk is specifical...

    1 hour 23 min

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  • Managing Sexual Harassment Claims

    638 Views - 0 Comments Sexual harassment is a topic we all need to be aware of. Learn from Cheryl Latta, Human Resources Manager, about handling sexual harassment in your clinic and how to take appropriate action. Download...

    3 min 44 sec

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  • Workplace Grief - Making a Memorial Table

    1,505 Views - 0 Comments March is Wellness Month at DoveLewis! Join Enid Traisman, Pet Loss Support Director, and Chelsea Lincoln, Special Accounts Coordinator, to learn about creating memorial tables to support your colleagues....

    2 min 16 sec

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  • Feline Jugular Venipuncture

    4,604 Views - 2 Comments Sarah Harris, CVT, demonstrates how to collect a blood sample from the jugular vein of a feline patient.

    1 min 51 sec

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  • Introduction to Veterinary Cardiology

    1,997 Views - 0 Comments Learn about the basics of cardiology with Dr. Caryn Reynolds, DVM, DACVIM (cardiology). Dr. Reynolds discusses cardiology diseases, reasons for referrals, and equipment.

    2 min 35 sec

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  • Veterinary Interview Prep

    1,574 Views - 2 Comments Whether you are applying for a position in a new city, or promotion at your current hospital, there are a few tips you should keep in mind. Cheryl Latta, DoveLewis Human Resources Manager, discusses how t...

    2 min 35 sec

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