Marketing in a New World

Breaking into a new industry can be tough. And while you may not always (or ever) feel like you have a grasp on the world around you, taking the time to ask questions and learn from your team can make a big impact. Learn from our new Brand...

A Generation of Changes in Veterinary Medicine

A lot has changed over the last 25 years in veterinary medicine- patient care, perscription drugs, and technology just to name a few. Sharon McDermaid, CVT, has been with DoveLewis for 25 years! And she has seen first hand many of these...

CSR Terminology 101

P is QAR, normal BP/HR/MM. LMOM for O to discuss US DX and SX recomendations.

Wait, what? Sometimes reading medical notes can seem like a jigsaw puzzle, especially for CSR's new to the veterinary field. Our front desk team here at...

My Journey to Vet School

Continuing education and training can have immense benefits on your longevity and happiness in your career. It impacts the patients you are working with today as well as the patients you will treat tomorrow. In this blog, Anthony Hill, DoveLewis...

What Pet Loss Support Taught Me

I attended my first Pet Loss Support Group run by Enid Traisman, MSW, CT in December of 2018. I immediately felt the power of this community resource and felt validated in my own grief by the stories, lessons and experiences of the other...

PCC Veterinary Technology Program- A Lesson in Triage

Over the past few months, atdove.org and Portland Community College (PCC) have been teaming up to create new and unique content! PCC has a Veterinary Technology program where students can become certified to work in animal clinics, zoos, and many...

Understanding Cremation

If you are a pet owner whose pet is in failing health, or if you have sadly experienced the recent passing of a pet, the following information may help guide you through this difficult period with knowledge, understanding and peace of mind. This...

Talking to Children About Pet Death: Pt 2

Dealing with a pet’s death is hard, and can be even harder when children are involved. Kids may not understand the magnitude of their pet’s illness, the related expenses, or how to assess quality of life. During these times, you can help clients...

Dealing with Guilt

Guilt is a common feeling among participants in the DoveLewis Pet Loss Support Program. Enid Traisman, MSW, CT, and Director of the DoveLewis Pet Loss Support Program reviews how to help those dealing with feelings of grief after losing a pet....

The "A" Team

Differences in titles and roles in the assistant team allow individuals to specialize in different departments and tasks, emphasizing individual strengths and helping to distribute resources appropriately between departments. Here at Dove, we...

5 Ways to Use Peanut Butter in an Animal Hospital

March 1st is National Peanut Butter Lover’s Day, and peanut butter is a commonly used tool here at DoveLewis. To celebrate, we’re sharing 5 facts about peanut butter and 5 ways to use peanut butter in your hospital.

 

5 Facts...

Coping with Grief and Loss

How does grief differ when a pet is lost due to old age versus a sudden tragedy? Enid Traisman, MSW, CT, and Director of the DoveLewis Pet Loss Support Program, reviews how clients may feel and react after losing a pet in each circumstance....

Why We Stay Open

We learned recently that some local emergency hospitals are sending their patients to DoveLewis in an attempt to manage their own caseloads. We get it—when you combine factors like a national hiring shortage and our pet-friendly community, some...

Celebrating the Holidays Without Your Animal Companion

As the holidays are approaching, Enid Traisman, MSW, CT, and Director of the DoveLewis Pet Loss Support Program, reviews ways that you can honor your pet during the holiday season. These tips can also be shared with clients who may have recently...

The Post-Conference Zoomies

Zoomies: when your dog runs around the house like crazy- jumping on the couch, running up or down the stairs, and all over the house. It usually ends with them falling to the floor, panting like crazy and taking a nap...

Staff Transition to Management: Part II

Continuing from Staff Transition to Management: Part I, Cheryl Latta, DoveLewis Human Resources Manager, reviews common difficulties that new managers face and tips for making the most of your new promotion.

 

Making the...

Is My Rat Choking?

This morning I had quite the scare! One of my rats did not come to greet me, and I found her lying toward the back of her cage. I picked her up and could see something was wrong. I put her down to observe her, and found she ...

Thank You, and Good Job

Being a veterinarian is exhausting, isn't it? We need to care about so many things!

I need to care about that blocked cat whose owners can't afford treatment. I need to care about that dog with pulmonary metastasis whose owners would go...

Preparing for Exotic Patients

A chicken, a rabbit and a skunk walk into DoveLewis…

It sounds like the start of an awful joke, right?  Actually, all three of those animals were recently hospitalized in our ICU.  Almost daily you can see multiple species of...

New Kids on The Block

Even for experienced staff, working at a veterinary ER can be hectic, heartbreaking, and overwhelming.  For brand new employees, adapting to the pace can be rough.  Unfortunately, I’ve seen new hires get overwhelmed by the work load and...

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