Tip #5: Foster an atmosphere of learning in hospital.
This is vital for a successful on-boarding of a new hire, no matter what the position. A receptionist new to the industry will have many questions and will be presented with many opportunities to learn. If the floor staff is not willing or able to help with new hires’ growth and development, they will not be successful or able to do their best. Floor staff needs to maintain an open and helpful attitude with all tasks, and that includes welcoming and training a new team member. The investment can be taxing on the staff but will benefit everyone in the long run. The experience can shape a new receptionist into a vital member of the team.