- Welcome to management! Your priority is not to make friends or be liked. The sooner you accept that fact, the better off you’ll be.
- Knowing that, your number one priority is to help your staff grow and develop for the betterment of themselves and your practice. Embrace that. Be their coach and mentor.
- Sometimes it is in everyone’s best interest for an employee’s growth and development to occur at someone else’s practice. That’s okay.
- Know how to let go and not take things personally. An occasional glass of wine or a long walk with your dogs after work can help.
- Know yourself and your strengths and develop a management style around those.
- Don’t be afraid to admit when you are wrong - we all make mistakes. Owning up to your mistakes will only make you a stronger leader.
- You are not Oprah. While it is important to be empathetic, being your employee’s therapist makes you just that - not their manager (and giving away new cars is probably not in your budget).
- Conversely, you are also not the Gestapo. Creating a policy for paper towel usage (and other ridiculous topics) simply reinforce the idea all policies are stupid and should be ignored. Policies are important, but so is flexibility and practicality.
- Treat your staff like the professionals they are, but be clear on what you expect from them and how those expectations fit into the big picture.
- Management can be very hard and quite serious, but it can also be hilariously ludicrous. I once spent ten minutes discussing our “Pets at Work Policy” about a dog pooping on someone’s desk while illegally off-leash. Embrace the funny moments - we all know there are a lot of them in this line of work!
Welcome to Management
Posted: May 31, 2012
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