Help Center

Error Message When Accepting Invites or Resetting Password

If you receive the message, "You are not authorized to access this page" when trying to accept an emailed invite or when resetting your password, it is likely because another member is already logged in on your computer. To resolve this error and accept your invite, first check your browser to make sure nobody is logged in, then try the link again.


Filtering Content

Content can be filtered by job title, content type, content categories, keywords, and more to help you find what you're looking for. For a video and a step-by-step guide on searching for and filtering content, click here.

Free Content

All of our medical articles and personal blogs are free for anyone to access on We also have an assortment of free videos now available! Most procedural shorts and all of the quizzes, RACE-approved, lectures, and training tolls are not accessible without a premium account.

Start a free, 7-day trial today. One account covers your whole staff!

Having Access to Multiple Accounts

You need to have a different email address to “Scrub In” to separate accounts. If you don't already have a separate email address to use, creating a new one is quick and easy. Below are a few of many email providers to choose from. 

Google Gmail

How can be used in a school or college institution? is used by hundreds of schools and veterinary programs worldwide! Please contact us directly at 866-333-3319 for more information and for more details on pricing and account set up. Pricing is based upon the amount of members that will be added to the account.

How do I access information about my community on offers members an opportunity to network and have access to a community of veterinary professionals online.

To find the members in your premium organization, click on ‘Community’ from the menu bar.

From there, you can find members in your own organization, contact bloggers, find specific content contributors, or search for other members of the community.

How do I cancel my account?

In order to cancel your account, click 'Scrub In' to log into your account. From the "My Team" drop down menu, click 'My Subscription', followed by the 'Cancel Renewal' button.

How do I start a free trial?

Click the orange 'Free Trial' button in the center of the homepage, or at the bottom of any other page on the website.

A free trial lasts for 7 days and will grant you access to our entire library of procedural shorts, RACE-approved CE, veterinary training, and much more!

How do I view a list of all content?

Along with viewing our training content according job title (Veterinarian, Technician, Assistant, Receptionist, and Manager), you can also view an entire list of training content we have to offer. Click here to do so.

I lost premium access. What happens to my profile?

Once you create an profile, it can always be accessed again regardless of your current premium account status. In other words, your profile always stays with you! Your profile is always active, but you won’t have access to premium content or features unless you are part of a premium organization.

With your profile:            

  • Access to all archived certificates to print at any time
  • Profile is searchable and optimized for networking opportunities
  • Transfer to new premium organizations, or start a free trial
  • Comment and direct message contributors and members, and have access to online community of veterinary professionals
  • Receive email from