It’s amazing the amount of knowledge your technicians bring to work every day. Track individual progress and ensure consistency throughout your entire team with the new Technician Training Kits. Learn from DoveLewis Technicians Sarah Harris, CVT, VTS(ECC) and Jessica Waters-Miller, CVT, about how to get started.

 

Click here to learn more about the Technician Training Kit...

One in three people in the labor force is a Millennial, making them the largest generation in the current workforce. Millennials, the growing economy, and a tight labor market are changing the expectations employees have of their employers. In this lecture presented by Monica Maxwell, SPHR, SHRM-SCP, MBTI, and CEO Ron Morgan, we will discuss how the changing labor force has affected the...

In this lecture, Monica Maxwell, SPHR, SHRM-SCP, MBTI, will discuss how The Five Languages of Love by Gary Chapman can be used in the workplace. She will explain how the love languages relate to how employees communicate and hear value, and how understanding your employee’s language is key to engagement and retention. <br></br> This talk is specifically RACE-approved for .5 DVM or...

When working with a client that has concerns or complaints, documentation is more important than ever. Learn from Client Relations Specialist Rena Alexander about how DoveLewis implemented a client grievance form for these situations.

Online review platforms are a part of veterinary clinics like never before. Learn from Brand Marketing Specialist Molly Laird, and Client Relations Specialist Rena Alexander, about how DoveLewis is managing negative reviews during COVID-19.

In the second video of the B.A.R on the Floor series, Veterinary Well-being Program Director Debrah Lee discusses recognizing ways to expand your window of tolerance. <br /> <a href="/sites/atdove.org/files/publicFiles/Additional%20Resources%20-%20Expanding%20Your%20Window%20of%20Tolerance.pdf" style=" background: #0CA04F; color: #ffffff; font-size: 85%;...

DoveLewis Technician Training Specialist Jessica Waters-Miller, CVT, shares her expeirence with grief, and the journey to finding resilience.

 

I remember thinking a few months ago, when I was in the darkest times of my grief, that I would not have considered myself resilient over the past year-year and a half. I felt guilty about not being a more...

Stressful moments happen every day in veterinary medicine. Learn from Veterinary Well-being Program Director Debrah Lee, LCSW, about coping with these moments no matter where you are.

There are many different reactions that we may be experiencing as our “new normal” continues to unfold during the COVID-19 pandemic.

Feeling a little out of control is normal right now. It is an uncomfortable reality. Sometimes we react to that discomfort with avoidance or by trying to assert control into more areas of our life—feeding into the idea that we can control the future. When...

In this first video of the B.A.R on the Floor series, Veterinary Well-being Program Director Debrah Lee will discuss the impact of stress and how to develop a greater understanding of it's impact. <br /> <a href="/sites/atdove.org/files/publicFiles/Additional%20Resources%20-%20An%20Introduction%20to%20Trauma.pdf" style=" background: #0CA04F; color: #ffffff;...

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