We recently created three videos about the DoveLewis process for aftercare. The first video, Internal Process for Patient Aftercare, is about the tasks we complete at DoveLewis. It includes both the Assistant and Front Desk perspectives. The second video, Prep and Printing Aftercare Paw Prints, demonstrates how to make paw print cards from a deceased patient. We discuss in detail how to make...
Learn from DoveLewis Managers Megan Urton and Anthony Strode about the importance of having a process in place for patient aftercare.
Increased patient counts and wait times. Decreased staffing and patience. It’s likely every one of us in the veterinary industry has dealt with compounding stressors over the last year. In this lecture presented by Human Resources Manager Cheryl Latta, we will discuss the inherent difficulties of putting our own needs first, in an industry that requires us to be the caregivers of others. We...
This lecture, presented by Chief Medical Officer Shana O'Marra, DVM, DACVECC, and Veterinary Well-being Program Director Debrah Lee, LCSW, will examine the concept of trauma in the veterinary world. Trauma is woven throughout many aspect of veterinary medicine and can influence the way we experience out work. Recognizing the impact of trauma can help us to better understand communication...
Learn from Well-being Program Director Debrah Lee, LCSW, about how to create a written self-care plan.
Sometimes practicing self-care can feel the least accessible when we need it the most. When we’re feeling stressed and overwhelmed, it can be hard for us to engage in problem-solving or planning. A written self-care plan can be a helpful tool to turn to when you need a...
In the face of the increased challenges in clinic life during the pandemic, technician Emily VanEron has found an unlikely way to find and spread joy in the vetmed community: stickers. Tune in to hear how she started her small business and how it’s helped her cope and connect with other professionals in unprecedented times for the industry.
In this episode, Dr. Caroline Tonozzi discusses returning to her alma mater as a professor and her experience as a volunteer veterinarian for the Iditarod in the Alaskan wilderness.
Sometimes our career takes us in surprising directions. In this episode, atdove.org Account Executive Kaitlyn Sanborn discusses how she forged a somewhat unexpected path in vet med. She explains how she went from working at a shelter during college to working overnights at the front desk of a hospital to her current roles as an account executive for atdove.org, DoveLewis's veterinary...
Welcome to What We Bring! In our first episode emergency CVT Kara discusses imposter syndrome, how stress affects our patience at work, finding compassion for clients, and more. Tune in to hear the conversation and an introduction to the show.
This lecture presented by Shana O'Marra, DVM, DACVECC, will explore how to confront medical errors in your practice in a way that leads to growth and productive change. The model of “just culture” will be explained as well as communication with clients and team members involved in the error. <br></br> This talk is specifically RACE-approved for 1 DVM or Technician CE credit....
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