A lot has changed over the last 25 years in veterinary medicine- patient care, perscription drugs, and technology just to name a few. Sharon McDermaid, CVT, has been with DoveLewis for 25 years! And she has seen first hand many of these changes in action. Read her most recent blog about a few of the differences between when she started out in 1976, and today.
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Scruffing used to be one of the most common ways to restraint feline patients. But that doesn’t mean it’s the best method! Learn from Staff Veterinarian Christy Michael, BVMS, about alternative methods for restraining, recognizing fearful behaviors, and how to make your feline patients more comfortable in your clinic.
Kennel cards can call attention to important pieces of information, such as where a patient’s meds are, if they have a personal item, and when you may need protective gear. Learn from Technician Training Specialist Jessica Waters-Miller, CVT, about a few of the kennel cards we use at DoveLewis and their importance in establishing the best patient care.
P is QAR, normal BP/HR/MM. LMOM for O to discuss US DX and SX recomendations.
Wait, what? Sometimes reading medical notes can seem like a jigsaw puzzle, especially for CSR's new to the veterinary field. Our front desk team here at DoveLewis put together this list of frequently used terms and acronyms that are helpful to reference during your training! Print this sheet and add your own...
Continuing education and training can have immense benefits on your longevity and happiness in your career. It impacts the patients you are working with today as well as the patients you will treat tomorrow. In this blog, Anthony Hill, DoveLewis TA and future vet school student, reviews how continuing education opportunities lead him from his first position as a CSR, to a future veterinarian...
I attended my first Pet Loss Support Group run by Enid Traisman, MSW, CT in December of 2018. I immediately felt the power of this community resource and felt validated in my own grief by the stories, lessons and experiences of the other attendees and the group facilitator herself. The grief groups are an open to the community, where people of all stages of grieving can share their personal...
In the 1970’s, Albert Mehrabian created a tool called the communication model. Within this model, he came up with the idea that only 7% of what is being communicated are the literal words. That means that according to his theory, pet owners, co-workers, and your manager are using the other 93% to understand what you’re saying. That’s a huge difference! So what makes up the remaining 93%...
Being open to criticism, good or bad, is vital to being successful in any job. How else are you going to know what to improve on, how to grow, and areas may require more focus?
When it comes to receiving criticism, it doesn’t always come gracefully. We like to think of ourselves as perfect employees, capable of doing no wrong. But is this really true? Not likely. We are all humans, and...
If you are a pet owner whose pet is in failing health, or if you have sadly experienced the recent passing of a pet, the following information may help guide you through this difficult period with knowledge, understanding and peace of mind. This information can also be shared with clients if they are searching for aftercare options.
Pet loss, whether anticipated or...
Dealing with a pet’s death is hard, and can be even harder when children are involved. Kids may not understand the magnitude of their pet’s illness, the related expenses, or how to assess quality of life. During these times, you can help clients by giving them a few tips from Enid Traisman, MSW, CT, for communicating with kids about the death of a pet.
Parents faced with...
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