Sometimes our career takes us in surprising directions. In this episode, atdove.org Account Executive Kaitlyn Sanborn discusses how she forged a somewhat unexpected path in vet med. She explains how she went from working at a shelter during college to working overnights at the front desk of a hospital to her current roles as an account executive for atdove.org, DoveLewis's veterinary...

Welcome to What We Bring! In our first episode emergency CVT Kara discusses imposter syndrome, how stress affects our patience at work, finding compassion for clients, and more. Tune in to hear the conversation and an introduction to the show.

This lecture presented by Shana O'Marra, DVM, DACVECC, will explore how to confront medical errors in your practice in a way that leads to growth and productive change. The model of “just culture” will be explained as well as communication with clients and team members involved in the error. <br></br> This talk is specifically RACE-approved for 1 DVM or Technician CE credit....

Self-care can look a little bit different for everyone. Learn from Well-being Program Director Debrah Lee, about how to reflect on the authentic self-care moments that serve you.

 

Self-care can be so fiddly. I was introduced to the concept of self-care in my social work program, and beginning there, my relationship with it has been multifaceted.

During my program...

Here at DoveLewis, we see a lot of toxin ingestion and GI upset in our patients, especially around the holidays. In fact in 2020, vomiting, diarrhea, and ingesting inappropriate items were the top two medical reasons patients came to see us! In this video, learn important tips about triaging toxicity patients from DoveLewis Technician Kara Erdman, CVT.

2020 has been full of uncertainly with both political unrest and COVID. In this lecture, Monica Maxwell, SPHR, SHRM-SCP, will discuss communication in the time of highly emotional stress. When clients and staff are at their breaking point, the smallest amount of conflict can escalate quickly. This lecture will include tips and tools to defuse, reset and help manage stress in a stressful world...

This lecture presented by Human Resources Manager Cheryl Latta, will discuss how to communicate in ways which result in your needs being met, as well as how to acknowledge when others need something of you. Cheryl will review how knowing your audience, actively listening, and communicating feedback are important communication aspects in any clinic. <br></br> This talk is...

Resilience helps us to work through challenges and empowers personal growth. Cultivating resilience through intentional effort is essential given the inherent stressors and challenges within veterinary medicine. This lecture presented by Debrah Lee, LSCW, will discuss strategies to support resilience using current knowledge around self-care, well-being and the impact of stress based on the...

What can staff do to help reassure clients about what is happening inside the clinic during a pandemic? In this lecture presented by Technician Becky Smith, CVT, VTS (Clinical Practice Canine/Feline) we will discuss how we can interact and educate clients on preventive care (including oral health, vaccines and monthly preventives) from a distance. <br></br> This talk is...

Humans are fallible. Humans make mistakes. And humans are at the core of veterinary medicine. That means that if we engage in the practice of caring for animals, errors will occur. That error might be getting client information wrong, misinterpreting a blood test, giving the wrong drug or the wrong dose. How we respond to those mistakes determines whether they are opportunities for positive...

Pages