Client Service Representative at DoveLewis, Beth Ann Flick, discusses important considerations when talking to clients about financial policies over the phone

As my college graduation was nearing, I knew I needed to look for a job. At the time I was considering graduate school to pursue a career in human medicine, but I didn’t feel ready to go to more school so I decided to take a year to figure out what I wanted to do. Most of my family works in the medical field, so I always assumed I would end up working in healthcare too. While I was searching...

Social media isn’t going away. It’s growing at exponential rates around the world, and this is good news for veterinary medicine! A new avenue to educate clients and create growth opportunities? Yes, please. Social media can deliver more clients, informed clients, and clients that trust you. But all of this depends on understanding the various platforms and knowing what to post online. Read on...

Guest blogger and behavior specialist, Jenn Fiendish, CVT, VTS (Behavior), discusses important things to keep in mind while educating clients this Halloween:

We all know the dangers of chocolate and pets, but what about the anxiety or fear that your pet might feel from having all of his family and friends turned into flesh eating zombies?  While very good at recognizing the faces...

UPDATE: The Quebec Court of Appeal has lifted the temporary suspension of Montreal’s pitbull ban, putting the bylaw into effect.

Pit Bulls have recently been all over the news as the target of a controversial ban which came after a Montreal woman was killed by her neighbor’s dog. The bill proposes stricter ownership guidelines for owners of Pit Bull type dogs. The bill would also...

Let’s face it. Hiring veterinary staff is challenging. Sure, it depends on the role: Certified / Licensed Technicians are like unicorns these days. You know they exist but you can never find them in regions like ours! Assistants, Receptionists, and even Managers are equally challenging but for different reasons – where do we find these good, quality candidates who will “make it” in...

Christy Michael, BVMS, describes critical thinking and why it is such a vital skill for everyone on the veterinary team.

I have been a CVT for just over 2 years now, the majority of that time spent in emergency medicine. During a late night in the ER I tried to take on a dog that was just a little too much for me, and injured my back. This injury led to an experience I never expected, and one that I am thoroughly grateful for now.

Shortly after injuring my back, the HR department contacted me...

If you have read my previous blogs then you are aware of my addiction to caregiving and that I tried to stop rescuing. I did my best to stop but the special needs cats always pull so hard on my heartstrings that I cannot say no. In the two years since I wrote 'How I Learned Enough is Enough" I have rescued a handful of cats. Most of them were hospice cats and only in my life for a short...

A few months ago, I was out to dinner and was approached by a woman who seemed to recognize me; she asked if I worked for DoveLewis. I told her that I did, and she then gave me a hug and thanked me for helping her and her family through putting their cat to sleep a few weeks earlier. This moment made a big impact on me and made me think about why I love working for DoveLewis. It was very...

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