September is Responsible Dog Ownership Month. Awesome, right? A whole month where we can talk about preventive care and a good diet and grooming and exercising and loving these wonderful animals we share our homes with. But even amongst veterinary professionals working in a state of the art hospital, the definition of "responsible" pet ownership varies.

Is it responsible to buy...

Monica Maxwell, SPHR, defines the major differences between thinkers and feelers, and how to work with both personalities, and also how to deal with both personalities from a client perspective. 

Having pre-built and custom training plans available for our administrators will be the biggest addition to our website all year. On the Floor @Dove's new Training Plan feature ensures consistent training for each employee through organized pre-built or custom plans, and is useful for new employees or those advancing in their position. 

Pre-Built Training Plans:

Pre-built...

Every day at my job I see the amount of money clients are willing and able to spend on their pet (and often, limited to spending). The degree of pet care varies based on the client’s financial ability and their personal view of pet care.

Here's a breakdown of the most common clients that I work with. Clients who:

Can afford to do anything financially for their pet,...

Christy Michael, BVMS, discusses the best way to train non-veterinarian staff to present an estimate to clients.

The best advice I've ever received for working/surviving at a veterinary hospital is:

Whatever smelly lotion is available, put a dab/smear right under your nostrils to cover the hideous smell of __(fill in the blank)__.

Lavender lotion saved me. And I don’t even like "smelly" things!

Since I received this advice, I can help clean up HGE diarrhea, not have my...

Take full advantage of your atdove.org subscription by keeping staff consistently engaged and learning.

Here are a few tips to help your team utilize atdove.org training:

Show an interesting video or CE lecture in staff meeting or an all-team lunch session. Create themed months or weeks of content based around a certain subject (ie. "Surgery Month" or "Radiograph...

So let’s just get this out of the way: I think that almost every veterinary professional can agree that the best way to show your appreciation at a veterinary hospital is with food. It doesn’t matter if you are a doctor, tech, receptionist, or even a client... just give us food!

I've shown my appreciation with food by buying things at the grocery store that are on sale or that I had a...

2013 was big for online veterinary training with atdove.org. Our membership base now spans 45 US states, including Puerto Rico and Washington DC, and 19 different countries across the globe!

Here are the most popular videos, articles and blogs of 2013 (rated by most views and total popularity):

Videos

Anesthesia Induction and Recovery Female Urinary Catheter: Canine...

I got this card in the mail yesterday and it caused me to burst into laughter in the middle of my kitchen. I admit it. I used to be a tree killer.

But the tree my friend is referencing is the one that made me stop. It’s been 8, maybe even 10 years since the tree incident. It was back in my non-grinchy Christmas celebratory days where I picked out the perfect tree, tied it to...

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