Client Communications and Triage

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Megan Brashear, CVT, VTS(ECC), explains the importance of gaining owner trust during the triage process. By remembering to communicate with the client, technician value can be established and owner comfort increased while they wait to see a veterinarian.

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Megan Brashear's picture
Megan Brashear

CVT VTS(ECC)

Enrolled: 07/2011

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