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Conflict Management: The Circle of Trouble

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Chances are, your employees are afraid of conflict. And becoming a clinic that embraces healthy conflict is a long process that takes time and patience. Learn from Chief Administrative Officer Monica Maxwell, SPHR, SHRM-SCP, about how to handle conflict when it deals with others, and when it involves you.

This course has been approved by the Certified Veterinary Practice Manager Board as applicable toward the continuing education requirement for the Certified Veterinary Practice Manager (CVPM) program offered by the Veterinary Hospital Managers Association (VHMA).
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Monica Maxwell


Enrolled: 08/2011

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