Dealing with Difficult Clients

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DoveLewis Client Service Representative, Kaitlyn Sanborn, sits down with Monica Maxwell, SPHR, to discuss the various stresses on clients in emergency situations, and to talk about best practices for diffusing difficult clients.

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Monica Maxwell's picture
Monica Maxwell

SPHR

Enrolled: 08/2011

Kaitlyn Sanborn's picture
Kaitlyn Sanborn

Enrolled: 03/2013

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