Phone Service

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Cheryl Latta and Brittany Carey, on location at Pearl Animal Hospital, discuss their etiquette for answering the phone at the front desk, putting clients on hold, and adding the personal touch to their communications. 

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Brittany Carey's picture
Brittany Carey

Enrolled: 05/2013

Cheryl Latta's picture
Cheryl Latta

Enrolled: 04/2013

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