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When Clients Go Too Far: Utilizing Client Grievance Forms

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When working with a client that has concerns or complaints, documentation is more important than ever. Learn from Client Relations Specialist Rena Alexander about how DoveLewis implemented a client grievance form for these situations.

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Molly Laird's picture
Molly Laird

MBA

Enrolled: 09/2019

Rena Alexander's picture
Rena Alexander

Enrolled: 06/2016

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