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When (You Think) Your Staff is the Problem: Manager Compassion Fatigue

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In this session with DoveLewis Chief Administrative Officer Monica Maxwell, SPHR, SHRM-SCP, we will discusses manager compassion fatigue and how it appears differently from traditional burnout. Managers will often become resentful of their clinic’s expectations without recognizing their own bad habits that created this environment. Tips on how to achieve work life integration, including in a 24/7 environment will be discussed as well as ways to survive and thrive as a manager of a small business.

This course has been approved by the Certified Veterinary Practice Manager Board as applicable toward the continuing education requirement for the Certified Veterinary Practice Manager (CVPM) program offered by the Veterinary Hospital Managers Association (VHMA).

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Monica Maxwell

SPHR

Enrolled: 08/2011

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