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Rat Tail Vein Blood Draw
Emily Chryst, CVT, walks through the steps for sampling blood from a rodent tail.
Providing Value to Your Clients
Providing value starts before a client even makes contact with your practice. Learn from Cheryl Latta, Human Resources Manager at DoveLewis, about what clients actually value at your clinic and ways to improve. This course has been approved by the…
The Changing Veterinary Client
Client needs are shifting. Learn from Ron Morgan, DoveLewis CEO, about trends and the upcoming changes in customer service. This course has been approved by the Certified Veterinary Practice Manager Board as applicable toward the continuing education…
Finding Balance: Managing and Coaching
What is coaching, and how is it different than managing? Learn from Christy Michael, BVMS, about the importance of integrating a coaching mentality into your practice. This course has been approved by the Certified Veterinary Practice Manager Board…
Treating Employees as Clients
Chief Administrative Officer, Monica Maxwell, SPHR, SHRM-SCP discusses how employee well-being and engagement make a large impact on your hospital. Monica also reviews strategies for managing millennials and the importance of putting employees first…
Workplace Bullying
Bullying between staff members can be hard to identify. Learn from Cheryl Latta, DoveLewis Human Resources Manager, about how to recognize bullying behaviors and prevent it from happening.
Talent Wars: How to Attract and Retain Talent
The job market has changed. Certified Veterinary Technicians are difficult to find and retain. In this article, Monica Maxwell discusses why CVT recruiting is so difficult and strategies to help…