Laser Therapy

Mandi Blackwelder, DVM, CCRP, demonstrates the use of a Class IV companion laser for therapy on a dog with previous TPLO surgery.

The Pain Management Toolbox

We give and receive love and companionship from animals, have them as members of our families and know that they can suffer pain, fear and distress. Animal pain may very well be worse than human pain…

Punch Biopsy (Skin)

Barbara Davis, DVM, DACVIM, performs a punch biopsy of a cutaneous lesion.

Low-Stress Handling for Your Patients and You

In this lecture, Jenn Fiendish, CVT, VTS (Behavior), discusses low stress handling techniques and why they are important. This talk is specifically RACE-approved for one Technician CE credit.

Communicating with Clients in Crisis

Client Service Representative, Beth Ann Flick, discusses tips for communicating with clients who are experiencing a stressful emergency with their pet.

Importance of Blood Typing

Blood Bank Director at DoveLewis, Jill Greene, CVT, discusses the importance of blood typing, with or without a previous transfusion, and the types of blood available.

Taking Payments and Closing Books

Client Service Representative at DoveLewis, Kaitlyn Sanborn, discusses best practices on taking payments and closing books at the end of your shift.

 

Download Cash Verification Sheet

Terminations: Breaking up Is Hard to Do

Terminating an employee can be one of the most difficult decisions you as a practice manager or clinic owner have to make. In this session, Monica Maxwell, SPHR, explains why terminating toxic employees is critical to your clinic's success and culture…

Ethylene Oxide Gas Sterilizer Operation

Surgery Assistant at DoveLewis, Anna Streitz, demonstrates how to operate an Anprolene® Ethylene Oxide (EtO) Gas Sterilizer.