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The Art of Giving Bad News
Delivering bad news is something that we face in daily life. In veterinary medicine, bad news can range from costs of care, timelines for care, and the often-true fact that little can be done for a beloved friend. In this lecture presented by…
Confident Communication with Clients: Engaging Owners in Patient Care
Caring for patients is truly a collaborative effort with clients. As technicians, our role is critical to ensuring that patients receive the best care not only while they are in the hospital, but especially once they leave. In this lecture presented…
You're So Vein; You Probably Think This Talk is About You
Venous access is a primary skill practiced by all technicians. One-size-fits-all approach does not account for patient variability, comfort, and longevity. In this lecture presented by Surgery Technician Joanie Abrams CVT, VTS (ECC), attendees can…
I'm Just Being Honest: Incivility and Radical Honesty on the Floor
Snarky comments. Offensive manners. Rudeness disguised and frankness. In this lecture with Director of Community Engagement Tess Payne and Chief Administrative Officer Monica Maxwell, SPHR, SHRM-SCP, MBTI, we will discuss how more and more, incivility…
Multi-Modality Imaging Case Studies
Multiple radiographic modalities including radiography, computed tomography, sonography and MR imaging were used to diagnose a variety of disease processes in small animal veterinary medicine. Each modality has its place in the emergency and critical…
Ears- Why Do We Still Talk About Them?
In this lecture presented by DoveLewis Dermatologist Sonja Zabel, DVM, MS, DACVD, we will discuss the diagnosis and management of patients with Otitis Externa. While each patient is unique in determining the underlying cause, we will cover how to…
Too Little Too Much Too Late: Starvation and Refeeding Considerations
Refeeding syndrome is a rare, but severe complication that occurs after reintroducing food in patients experiencing states of malnutrition and starvation. In this lecture presented by Nursing Care and Quality Administrator Sarah Harris, CVT, VTS (ECC…
Ears vs. Brain: Vestibular Disease and How to Win by Teaming Up
This lecture presented by Dr. Sonja Zabel, DVM, MS, DACVD and Dr. Sophie Petersen PhD, DVM, DACVIM, will go over vestibular disease and how to approach these cases for work up dermatologically as well as a neurologically. By using a case-based…