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Find Your Training Content

Search, filter and sort the hundreds of videos, lectures and articles so you can find exactly what you’re looking for.
Video

Tools for Simplifying Social Media

If you're newer to social media, the difference between a post, a tag, a re-tweet, and an impression can be overwhelming. Brand Marketing Specialist Molly Laird discusses a few different tools you can utilize as a business to make the most of your online…
Video

Tips for Attention Grabbing Subject Lines

You've just spent time curating a great email to go out to your clients, but how do you ensure they open it? Review a few quick tips from Marketing Director Tess Payne and Brand Marketing Specialist Molly Laird, about how to ensure your messages are…
Video

Using Online Reviews as Educational Tools (Part One)

It's easy to dismiss online reviews. But, chances are, you could learn a few things about how the public and your clients are interacting with your clinic. Brand Marketing Specialist Molly Laird and Client Relations Specialist Rena Alexander, share how…
Video

The Importance of Monitoring Online Feedback

Managing your online reputation can seem like a daunting task. In a few easy steps, learn how to monitor your clinic's online feedback from Marketing Director Tess Payne.
Video

Responding to Online Feedback

Online feedback (both good and bad) can be intimidating. Do you write back? What happens if a review is inaccurate? In this video, Marketing Director Tess Payne and Brand Marketing Specialist Molly Laird, review a few quick tips to managing your online…
Video

Utilizing Your Team for Engaging Social Media

Chances are, your team comes across great stories everyday at their job. Whether it’s a client’s new puppy or a life-saving diagnosis, your customers are likely interested in the work your clinic is doing. Learn from Marketing Director Tess Payne about…
Video

Promoting Events Using Social Media

Events are a great way to get in front of the customers you serve every day. And one of the easiest ways to promote events is with social media! Learn from Marketing Director Tess Payne, about how we use social media for advertising events here at…
Article

COVID-19 Client and Clinic Resources

With so much information at our fingertips with COVID-19, we wanted to share new procedures we are doing today (though these may change tomorrow) to help protect our staff, clients, and community.…
Article

DIY Sanitizer for COVID-19 Shortages

Many of you may be encountering the same supply shortages we are during the COVID-19 pandemic. You may be encountering a limited supply of hand sanitizer left and may not be able to obtain more in a…
Video

How to Remove Personal Protective Equipment (CDC Guide 2)

Personal protective equipment (PPE) is there to protect you from infectious diseases while caring for patients. Since the equipment itself can come in contact with harmful contaminants, it’s important to know how to remove and discard after use. Learn…
Video

How to Remove Personal Protective Equipment (CDC Guide 1)

To be as safe and effective as possible, personal protective equipment (PPE) must be applied and removed properly. Learn from Technician Training Specialist Jessica Waters-Miller, CVT, about how to safely remove and dispose of PPE based on the CDC…
Video

How to Put on Personal Protective Equipment (PPE)

There is a lot of news going around about the importance and limited supply of personal protective equipment (PPE). This gear is frequently used at DoveLewis to protect against infectious diseases, but has more recently become a hot topic in the fight…

Video

How to Properly Remove Exam Gloves

When it comes to personal protective equipment (PPE) it’s important to know the correct way to put things on, and take things off, to ensure it’s effective. Learn from Technician Training Specialist Jessica Waters-Miller, CVT, about one of the ways to…
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Article

Well-being During COVID-19

We may be beginning to feel like we have more questions than answers amidst the COVID-19 pandemic. It is not unusual to experience a wide range of thoughts, feelings, and reactions. Some of these…

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