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Tone and Volume for Your Client Conversations
In the 1970’s, Albert Mehrabian created a tool called the communication model. Within this model, he came up with the idea that only 7% of what is being communicated are the literal words. That means…
That Moment When - The Impact of Empathy
Despite having devices at our fingertips designed to connect you to others in an instant, making connections and building relationships feels harder than ever. Learn from DoveLewis Marketing Director Tess Payne, about the importance of making…
Receiving Constructive Criticism
Being open to criticism, good or bad, is vital to being successful in any job. How else are you going to know what to improve on, how to grow, and areas may require more focus? When it comes to…
Feline Towel Restraint (aka Purrito)
Cat burrito, purrito, whatever you want to call it as long as it works! With some patients, less restraint can be more effective. Learn from Technician Assistant Amy Lacey, and staff cat Murray, about using a “purrito” method for restraining a cat.…
Diagnosis of Ischium Lesions
With Veterinary Radiologist Alan Lipman, DVM, DACVR, review a canine patient suffering from abdomen pain and the imagery that led to an effective diagnosis.
Tech to Tech: Improving Communication and Support
In a 24/7 clinic like DoveLewis, a patient may spend multiple days recovering and be under the care of numerous veterinarians and technicians. In these circumstances, information can get lost between switching shifts and additional cases. Jessica Waters-…
Cadaver Labs
DoveLewis is a teaching hospital, which means that we have interns, externs, and numerous students walking through our doors to learn. A great learning and hands-on opportunity takes place in our cadaver labs, hosted by Critical Care Specialist Ladan…
Preoperative TPLO Radiographs
Learn from DoveLewis Surgeon Andrea Sundholm, DVM, DACVS-SA, about the unique radiograph views needed prior to completing a TPLO surgery.
Triaging the Acute Abdomen
“Acute abdomen” in human medicine is defined as sudden and severe abdominal pain of unclear etiology. In veterinary medicine, it is typically a more general term used to describe a patient with any acute significant abdominal signs. Learn from Erika…
Taking Snake Radiographs
Radiographs can show vital information about the health of snakes. But how do you do it? Learn tips from Sarah Harris, CVT, VTS (ECC) and Jessica Waters, CVT.
Stop Talking About Marketing
People are changing how they make decisions, and figuring out how to reach your customers can be difficult. Learn from DoveLewis Marketing Director Tess Payne, about how to tackle your marketing channels. This course has been approved by the…
