Responding to Online Feedback

Online feedback (both good and bad) can be intimidating. Do you write back? What happens if a review is inaccurate? In this video, Marketing Director Tess Payne and Brand Marketing Specialist Molly Laird, review a few quick tips to managing your online…

Utilizing Your Team for Engaging Social Media

Chances are, your team comes across great stories everyday at their job. Whether it’s a client’s new puppy or a life-saving diagnosis, your customers are likely interested in the work your clinic is doing. Learn from Marketing Director Tess Payne about…

Promoting Events Using Social Media

Events are a great way to get in front of the customers you serve every day. And one of the easiest ways to promote events is with social media! Learn from Marketing Director Tess Payne, about how we use social media for advertising events here at…

COVID-19 Client and Clinic Resources

With so much information at our fingertips with COVID-19, we wanted to share new procedures we are doing today (though these may change tomorrow) to help protect our staff, clients, and community.…

DIY Sanitizer for COVID-19 Shortages

Many of you may be encountering the same supply shortages we are during the COVID-19 pandemic. You may be encountering a limited supply of hand sanitizer left and may not be able to obtain more in a…

How to Remove Personal Protective Equipment (CDC Guide 2)

Personal protective equipment (PPE) is there to protect you from infectious diseases while caring for patients. Since the equipment itself can come in contact with harmful contaminants, it’s important to know how to remove and discard after use. Learn…

How to Remove Personal Protective Equipment (CDC Guide 1)

To be as safe and effective as possible, personal protective equipment (PPE) must be applied and removed properly. Learn from Technician Training Specialist Jessica Waters-Miller, CVT, about how to safely remove and dispose of PPE based on the CDC…

How to Put on Personal Protective Equipment (PPE)

There is a lot of news going around about the importance and limited supply of personal protective equipment (PPE). This gear is frequently used at DoveLewis to protect against infectious diseases, but has more recently become a hot topic in the fight…

How to Properly Remove Exam Gloves

When it comes to personal protective equipment (PPE) it’s important to know the correct way to put things on, and take things off, to ensure it’s effective. Learn from Technician Training Specialist Jessica Waters-Miller, CVT, about one of the ways to…

Well-being During COVID-19

We may be beginning to feel like we have more questions than answers amidst the COVID-19 pandemic. It is not unusual to experience a wide range of thoughts, feelings, and reactions. Some of these…

How to Get Started in the World of Social Media

Social media is a powerful tool to use in your clinic. There are about 3.4 billion active social media users worldwide. With this many people on social media, it is your best opportunity to reach new…